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Calm and organised professional with strengths in communication, problem-solving and team support. Brings experience across patient services and early years teaching. Adapts quickly to workplace processes and supports consistent, high-quality service. Detail-oriented and results-driven, with a strong sense of responsibility and a dedication to achieving excellence in every task undertaken.

Achieved streamlined inventory management through effective monitoring of stock levels. Enhanced logistics operations by analyzing data to drive informed decision-making. Realized significant operational efficiency and cost savings through targeted process improvements.

Detail-oriented Engineering Technician skilled in system integration and technical setup. Experience includes optimizing workflows to enhance efficiency and implementing effective repair strategies. Core strengths encompass collaboration, time management, and quality control, aiming to leverage technical expertise for innovation in engineering projects.

Dynamic Assistant Manager with a proven track record in customer service and conflict resolution. Expertise in managing escalated issues and ensuring timely resolutions enhances customer satisfaction and operational efficiency.

Dynamic and results-oriented professional committed to contributing to a stable organization that fosters growth and development. Proven ability to adapt and thrive in fast-paced environments while delivering exceptional results. Dedicated to leveraging skills and experiences to drive success and support organizational objectives. Passionate about continuous learning and professional advancement within a collaborative team setting.

Dynamic business development professional with over 15 years of expertise in membership management, franchising, and strategic partnerships. Proven success in driving revenue growth, highlighted by a remarkable 180% profit increase in previous roles, alongside effective management of complex industry group secretariats. Skilled in fostering collaboration between the private sector, government agencies, and international embassies to facilitate industry transformation and innovation. Committed to leveraging extensive experience to create impactful solutions that propel organizational success.

Passionate partnerships executive with 7+ years of experience; skilled in consumer products licensing, partner portfolio management, business strategy development, and market analysis.

Dedicated professional with experience as a School Bus Attendant at Uncle Lim Transport, excelling in child supervision and ensuring student safety. Demonstrated strong multitasking abilities and maintained cleanliness, fostering a positive environment. Known for patience and empathy, effectively enhancing communication between parents and school staff.

Professional with strong experience in conveyancing. Skilled in managing legal documentation, coordinating with stakeholders, and ensuring compliance with regulations. Focused on teamwork and achieving results, adaptable to changing needs. Known for reliability, strong organizational skills, and effective communication.

Strategic technology leader with over 12 years of experience in solution architecture and enterprise platform delivery. Successfully led large-scale software projects that significantly reduced operational costs and improved system resilience. Skilled in designing scalable, cloud-native solutions and managing high-performing teams across diverse locations. Focused on leveraging AI and machine learning technologies to enhance business performance and user satisfaction.

Senior Product Manager with 20+ years leading enterprise-scale digital transformation across Private Banking, Wealth Management, Investment Banking, and Retail Banking. Brings an AI-first mindset to product leadership, backed by hands-on training in AI product strategy, prompt and context engineering, and Retrieval-Augmented Generation (RAG) and agentic AI concepts through the AI Generalist Accelerator Program. Uses AI-assisted prototyping to accelerate product discovery and validate MVPs ahead of engineering build-out, while partnering with technology, architecture, and data teams to turn AI capabilities into enterprise-ready products.

I work best in roles where there is a real person to understand, a problem to solve, and a target to hit.
Over the last 10 years, I’ve worked across international‑school enrolment, FMCG B2B distribution, fitness memberships, and service operations in Singapore. The environments have been different, but the common thread has been building trust, finding what is blocking a decision, and turning that into a clear, practical next step.
At GIIS, I managed the full enquiry‑to‑enrolment process across two campuses and converted about 67% of qualified leads into confirmed enrolments. I also re‑engaged more than 20,000 dormant records through a structured win‑back approach that restarted steady monthly conversions.
Before that, in FMCG, I helped recover roughly SGD 20,000 of near‑expiry stock by creating promotions and channels that turned slow‑moving products into repeat demand. In fitness, I sold and supported recurring memberships where retention, follow‑up, and tailored recommendations mattered just as much as closing the initial sale.
What I bring is simple: I stay calm with people, I listen properly, I follow through, and I know how to move a conversation toward a result without making it feel forced. I’m comfortable working in CRM pipelines, running both face‑to‑face and remote conversations, supporting outreach events, and partnering with internal teams to grow accounts, enrolments, and client relationships.
Right now, I’m focused on business development roles in B2B tech, international education, and corporate wellness in Singapore, where I can help teams reactivate pipelines, retain clients, and recover revenue.

Results-oriented Professional Engineer experienced in process optimization, quality control, and continuous improvement. Achieved significant enhancements in productivity and efficiency through advanced engineering methodologies and effective project management. Focused on fostering team collaboration and adapting to changing needs to drive operational success.

I've got Singapore PR, an overall score of 6 for my very only Academic IELTS Test in Jan, 2021 and many Chinese national prizes, including prizes from Peking University Chinese and Literature Department & Peking University Chinese Education Research Institute for my outstanding creative writing skills. I am familiar with Microsoft Office and I can speak fluent Mandarin, English, Cantonese, Hakka and basic French.

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