Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
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Golda Aniana Supremo

Golda Aniana Supremo

Banking Operations & Customer Service Professional
Cainta

Summary

Dynamic and results-oriented professional committed to contributing to a stable organization that fosters growth and development. Proven ability to adapt and thrive in fast-paced environments while delivering exceptional results. Dedicated to leveraging skills and experiences to drive success and support organizational objectives. Passionate about continuous learning and professional advancement within a collaborative team setting.

Overview

16
16
years of professional experience

Work History

IDR Case Manager

ANZ Bank
08.2024 - Current
  • Customer Resolution
  • MDC 100 Libis, Quezon City

Recoveries Officer

ANZ Bank
02.2023 - 08.2024
  • Customer Service Operations | Financial Wellbeing Assist
  • MDC 100 Libis, Quezon City

Multi-Skilled Banker

ANZ Bank
10.2022 - 02.2023
  • Customer Contact Center
  • MDC 100 Libis, Quezon City

Customer Service Representative

ANZ Bank
01.2021 - 10.2022
  • Customer Contact Center
  • MDC 100 Libis, Quezon City

Quality Assurance Analyst

STELLAR PHILIPPINES
05.2020 - 01.2021
  • Bill Assist Department
  • Cyberpark 1 Cubao, Quezon City

Bill Assist Agent (CSS)

STELLAR PHILIPPINES
02.2017
  • Credit Management
  • MDC 100 Libis Quezon City

Account Assistant / Teller

PRODUCERS SAVINGS BANK CORPORATION
06.2016 - 02.2017
  • Operations
  • Bonifacio Ave. Sto Domingo Cainta Rizal

Loans Coordinator (MotorCycle Loans)

BANK OF MAKATI (A Rural Bank) Inc.
05.2010 - 06.2016
  • Lending Center Department
  • 44 Sen. Gil Puyat Avenue Makati City

Education

Bachelor of Science in Business Administration - Marketing

RIZAL TECHNOLOGICAL UNIVERSITY
Mandaluyong City
01-2008

Skills

Problem-solving

Customer service and care

Positive attitude

Clear communication

Customer complaint resolution

Problem-solving skills

Critical thinking

Service support

Disclaimer

I certify that the information provided above is true and correct to the best of my knowledge.

Applicant:
Golda Supremo

Note: Diplomas and certificates are available upon request.

Timeline

IDR Case Manager

ANZ Bank
08.2024 - Current

Recoveries Officer

ANZ Bank
02.2023 - 08.2024

Multi-Skilled Banker

ANZ Bank
10.2022 - 02.2023

Customer Service Representative

ANZ Bank
01.2021 - 10.2022

Quality Assurance Analyst

STELLAR PHILIPPINES
05.2020 - 01.2021

Bill Assist Agent (CSS)

STELLAR PHILIPPINES
02.2017

Account Assistant / Teller

PRODUCERS SAVINGS BANK CORPORATION
06.2016 - 02.2017

Loans Coordinator (MotorCycle Loans)

BANK OF MAKATI (A Rural Bank) Inc.
05.2010 - 06.2016

Bachelor of Science in Business Administration - Marketing

RIZAL TECHNOLOGICAL UNIVERSITY
Golda Aniana SupremoBanking Operations & Customer Service Professional