Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Givanka Ramanayake

Givanka Ramanayake

Abu Dhabi

Work Preference

Job Search Status

Not actively looking

Desired Job Title

Supply Chain Logistics CoordinatorSupply Chain Store KeeperJunior Store KeeperSupervisor OperationCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

Hybrid
Location: Abu Dhabi, SGDubai, DU
Open to relocation: Yes

Salary Range

د.إ100000/yr - د.إ200000/yr

Important To Me

Career advancementWork-life balance

Summary

Achieved streamlined inventory management through effective monitoring of stock levels. Enhanced logistics operations by analyzing data to drive informed decision-making. Realized significant operational efficiency and cost savings through targeted process improvements.

Overview

7
7
years of professional experience

Work History

Supply Chain Logistics Coordinator

Etihad Airways Engineering
Abu Dhabi, UAE
01.2024 - Current
  • Coordinate and track supply chain operations through effective communication with manufacturers, suppliers, vendors, and retailers.
  • Oversee warehouse equipment and raw material orders.
  • Keep organized logs and records of warehouse and executed orders.
  • Solve shipping and inventory issues for stakeholders.
  • Plan and track final shipments (including costs and timelines) according to customer requests.
  • Use logistics IT to monitor and optimize shipping procedures.
  • Recruit, hire, train, and coordinate schedules for logistics staff.
  • Prepare detailed, accurate reports for upper management.
  • Analyze logistics-related data and suggest improvements for efficiency.
  • Know, follow, and enforce all safety standards, regulations, and company policies.
  • Accomplishments

Supply Chain Store Keeper

Etihad Airways Engineering
Abu Dhabi, UAE
01.2022 - 01.2024
  • Inspected materials thoroughly based on part numbers and serial numbers to ensure accuracy and compliance.
  • Assessed items for serviceability, identifying non-serviceable items and coordinating necessary actions.
  • Conducted manual and physical inspections to detect damaged items requiring servicing or repair.
  • Performed manual checks and balancing for item issuance and receiving, including quantity verification.
  • Verified and matched alternative serial numbers to part numbers for effective stock balancing and inventory optimization.
  • Prepared detailed consumption and issuance reports on a daily, weekly, monthly, and annual basis to ensure transparency and accountability.
  • Dispatched stock to designated locations efficiently, ensuring timely delivery and proper documentation.
  • Managed inventory control systems to maintain accurate stock levels, improve availability, and reduce discrepancies.
  • Accomplishments

Junior Store Keeper

Sri Lankan Airlines
Katunayake, Sri Lanka
01.2022 - 01.2024
  • Receiving, binning and issuing materials, tools and equipment as per TPM
  • Maintaining and reporting for damages, shortages, stock discrepancies and incorrect materials.
  • Ensuring correct labelling for those parts that require binning/issuing.
  • Assigning primary receipt numbers to register incoming shipments, releasing spares through the inhouse system and assisting in performing the inspection of material.
  • Working with powered materials on racks, shelves or in bins.
  • Ensure return material is compliant.
  • Monitoring of record keeping for all export shipment for audit purposes and providing monthly statistics of such movements to relevant departments
  • Closely working and coordinating the outbound shipments.
  • Accomplishments

Supervisor Operation

Hask Enterprise (Pvt) LTD
Pannipitiya, Sri Lanka
03.2020 - 04.2021
  • Supervised customer service staff, providing regular feedback and training to enhance performance and ensure adherence to company policies.
  • Strategized and monitored daily operations to maintain efficiency, resolve customer issues, and deliver exceptional service.
  • Managed cashier coverage and customer flow to optimize resources and improve customer experiences.
  • Investigated and resolved customer complaints, contributing to the development and implementation of improved service policies.
  • Maintained documentation of departmental activities and provided guidance to team members to foster a positive and productive work environment.
  • Accomplishments

Customer Service Representative

Globactiv Logistics
Colombo, Sri Lanka
04.2019 - 04.2020
  • Managed and maintained current customer accounts, ensuring seamless operations and fostering long-term relationships.
  • Handled a high volume of inbound and outbound phone calls with professionalism and efficiency.
  • Built and maintained strong relationships with carriers and customers to ensure effective communication and collaboration.
  • Ensured exceptional customer service by addressing customer and carrier needs promptly and professionally.
  • Provided accurate shipment quotes for customers and coordinated shipment setups as per their requirements.
  • Responded to a high volume of customer inquiries through phone, email, and live chat, delivering timely and effective solutions.
  • Resolved customer issues promptly and efficiently, ensuring a high level of customer satisfaction and loyalty.
  • Collaborated with team members and stakeholders to improve service delivery and operational processes.
  • Accomplishments

Education

Suspected Unapproved Parts

Etihad Engineering Technical Training
Abu Dhabi
01.2024

Hazardous Material (HAZMAT)

Etihad Engineering Technical Training
Abu Dhabi
01.2024

14 CFR 121 Subpart L,14 CFR 145 FAA Regulations-Initial

Etihad Engineering Technical Training
Abu Dhabi
01.2024

Policy & Procedures

Etihad Engineering Technical Training
Abu Dhabi
01.2023

Store Inspection

Etihad Engineering Technical Training
Abu Dhabi
01.2023

Safety Management System

Etihad Engineering Technical Training
Abu Dhabi
01.2023

Human Factors Training

Etihad Engineering Technical Training
Abu Dhabi
01.2022

BSc (Hons) - Business and Management

National Institute of Business Management
01.2019

International Foundation Diploma - undefined

Business Management School
Colombo, Sri Lanka
01.2017

Skills

Supply Chain Management and Coordination

Inventory Control and Stock Balancing

Logistics IT Tools and Software (eg, SAP, WMS, or TMS)

Shipment Tracking and Scheduling

Data Analysis and Reporting

Carrier and Vendor Relationship Management

Order Fulfillment and Shipment Setup

High-Volume Communication Management (Phone, Email, Live Chat)

Inventory Accuracy and Stock Optimization

Documentation and Reporting (Daily, Weekly, Monthly)

References

  • Abhay, Kumar, - Manager Material Planning - Operation, Abhayk@ethadengineering.ae, +971504469865, Etihad Engineering AbuDhabi United Arab Emirates.
  • Winston Lorne, - Manager Logistics, wlorne@etihadengineering.ae,+971504460517, Etihad Engineering AbuDhabi United Arab Emirates.

Timeline

Supply Chain Logistics Coordinator

Etihad Airways Engineering
01.2024 - Current

Supply Chain Store Keeper

Etihad Airways Engineering
01.2022 - 01.2024

Junior Store Keeper

Sri Lankan Airlines
01.2022 - 01.2024

Supervisor Operation

Hask Enterprise (Pvt) LTD
03.2020 - 04.2021

Customer Service Representative

Globactiv Logistics
04.2019 - 04.2020

Suspected Unapproved Parts

Etihad Engineering Technical Training

Hazardous Material (HAZMAT)

Etihad Engineering Technical Training

14 CFR 121 Subpart L,14 CFR 145 FAA Regulations-Initial

Etihad Engineering Technical Training

Policy & Procedures

Etihad Engineering Technical Training

Store Inspection

Etihad Engineering Technical Training

Safety Management System

Etihad Engineering Technical Training

Human Factors Training

Etihad Engineering Technical Training

BSc (Hons) - Business and Management

National Institute of Business Management

International Foundation Diploma - undefined

Business Management School

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Givanka Ramanayake