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Detail-oriented administrative assistant with experience supporting property, facilities, and dental operations. Skilled in communication, data entry, records management, and scheduling. Known for maintaining organized workflows, handling inquiries professionally, and supporting timely service delivery.

Community care and healthy ageing; social participation and social isolation; ageing in place; implementation science; dementia community care; motivation and Self-Determination Theory.

I bring a multidisciplinary background spanning actuarial science, risk analytics, and engineering, combining data-driven analysis with practical problem-solving and technical expertise. My experience has strengthened my ability to assess risk, interpret complex data, improve processes, and translate insights into meaningful solutions. With strong analytical thinking, adaptability, and a collaborative mindset, I am passionate about solving complex challenges and supporting informed, data-driven decisions that create real business value.

Dynamic Pharmacy Technician with proven expertise at Kroger in medication dispensing and inventory management. Recognized for delivering exceptional customer service and effectively compounding medications. Adept at problem-solving and collaborating with healthcare teams to enhance patient care. Committed to maintaining a safe and organized pharmacy environment, ensuring timely access to essential pharmaceuticals.

Aesthetic industry professional with experience at Dr. Kyo Clinic and currently working at Aestimax Plastic Surgery Specialist Centre. Combines hands-on experience in aesthetic treatments, patient consultation and surgical assistance with skills in social media management, content creation and digital advertising. Responsibilities include managing Instagram, Facebook and TikTok content, coordinating promotional campaigns, handling patient enquiries, explaining treatment options and pricing, and following up on leads and consultation bookings. Experienced in supporting daily clinic operations, maintaining patient records and confidentiality, and working closely with doctors and colleagues to provide attentive patient care. Holds SKM Level 1–3, CIDESCO and CIBTAC qualifications, and communicates in English, Mandarin and Malay.

Responsible F&B Team Leader with hands-on experience in customer service and daily outlet operations. Able to guide team members, handle busy periods, and ensure smooth workflow. Friendly, reliable, and committed to delivering good customer experience.
Looking for a new opportunity to grow and contribute in a positive team environment.

Dynamic logistics professional with a proven track record at Topcone, excelling in time management and customer service. Successfully optimized delivery processes, enhancing efficiency and ensuring safety compliance. Recognized for mentoring team members and fostering a culture of continuous improvement, while maintaining a clean driving record and adhering to safety protocols.

Driven, passionate and results-driven professional with extensive experience with leadership, team management, sales, skilled in advanced life support and emergency medicine. Proven ability to enhance team efficiency through training and collaboration, ensuring focus even in high-pressure situations. Adept at building good relations with colleagues and customers, committed to delivering exceptional work.

Introduction
Professional relationship management expert with strong emphasis on team collaboration and delivering results. Proven track record in client engagement, conflict resolution, and strategic planning. Known for adaptability and reliability while excelling in communication, problem-solving, and building lasting client partnerships. Adept at navigating changing needs and driving success through effective relationship strategies.

Dynamic Customer Representative Officer at Fuji Xerox Co. Pte Ltd, skilled in delivering exceptional customer service and quality assurance. Expert in CRM and problem-solving, I successfully enhanced customer satisfaction through effective training and support, ensuring seamless operations and fostering strong client relationships. Proficient in administrative tasks and data entry, I drive results in fast-paced environments.

Dynamic Assistant Manager with a proven track record in customer service and conflict resolution. Expertise in managing escalated issues and ensuring timely resolutions enhances customer satisfaction and operational efficiency.

Human Resources Manager with good knowledge of Global Mobility, administrative background and using practical approach to meet business needs. Highly effective and self-motivated individual who incorporate creativity leadership skill to achieve business objectives.
Experienced with overseeing administrative functions and enhancing operational efficiency. Utilizes project management skills to streamline processes and improve productivity. Track record of strong organizational skills and effective team leadership.

• Language Proficiency:
• English: IELTS 5.5 | CELPIP 6 (Capable of professional business communication)
• Mandarin: Native Proficiency
• Professional Certificate: National Junior Certificate in Massage Therapy.

The decision for mid-career switch was deliberate and did not come hastily. It was a well-thought decision motivated by my desire to prove that the skills and knowledge in the CX ecosystem could be harnessed and applied to a different industry with similar success and wins and I am eager to commit my expertise to the growth of your organization together.

Chef De Partie (CDP) with 14+ years of extensive experience that can prepare dishes in Western, Indian and local Cuisines. Able to work in variety of restaurant environments, especially high-volume establishments that require speedy food preparation. Utilizes extensive culinary knowledge to create excellent dining experience for customers

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