LE YEN HA
One Spine Chiropractic
4
Languages
1
Certification
13
years of professional experience
Dynamic and adaptable professional with experience in clinic administration, customer service, retail operations, and teamwork. Skilled in patient communication, appointment coordination, administrative support, Microsoft Excel, and maintaining a clean and organized clinical environment. Experienced in cash handling, point-of-sale systems, and addressing customer and patient enquiries with professionalism and care. Recognized for strong communication skills, attention to detail, reliability, and a positive attitude.
Work History
Chiropractic Clinic Assistant
10 Months- Clinic Administration and Daily Operations
- Patient Registration and Record Management
- Appointment Scheduling and Coordination
- Data Entry and Documentation
- Plato Platform Operations
- Microsoft Excel – Data Entry, Record Keeping, and Spreadsheet Management
- Microsoft Office Proficiency
- Payment Processing and Cash Handling
- Filing and Administrative Support
- Time Management and Multitasking
- Attention to Detail and Accuracy
- Patient Communication and Customer Service
Retail Sales Associate
6 Months- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Operate POS system and handled cash/card transactions.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Restocked merchandise and organized display areas to keep the sales floor ready for shoppers.
Cashier
2 Months- Processed transactions daily with accurate cash handling and POS operation during busy shifts.
- Balanced cash drawers at opening and closing to maintain accurate end-of-shift accounting.
- Helped customers locate items, complete purchases, and move through checkout smoothly.
- Supported reward program sign-ups while maintaining a friendly, efficient front-end experience.
Babysitter
2 Years 9 Months- - Supervised children and ensured safe environment.
- - Assisted with hygiene, feeding, and bedtime routines.
- - Played educational games and supported child development.
- - Built strong relationships with families.
Service Crew Member
7 Months- Prepared food items while following hygiene standards and keeping work areas organized throughout service.
- Supported peak-hour customer flow by taking orders quickly and coordinating service with teammates.
- Maintained store cleanliness by wiping surfaces, clearing tables, and restocking service areas.
- Replenished ingredients and packaging supplies to keep service stations ready for continuous operations.
Procurement & Administrative Executive
4 Years 1 Month- Managed inventory and purchasing operations to maintain stock flow and support day-to-day business needs.
- Analyzed supply and demand trends to guide replenishment timing and improve purchasing decisions.
- Tracked shipments and maintained budget control while coordinating closely with warehouse and internal teams.
Waiter & Cashier
1 Year 3 Months- Maintained dining area cleanliness and followed food safety standards throughout each shift.
- Managed peak-hour customer flow while keeping service prompt, organized, and efficient.
- Explained menu items and flavor profiles to help customers choose items suited to their preferences.
Education
High School Diploma
Skills
Customer service
Cash handling
POS operation
Return processing
Customer issue resolution
Stocking and receiving
Inventory replenishment
Store cleanliness
Sales target tracking
Transaction accuracy
Multitasking
Teamwork and collaboration
Certification
Food Safety and Hygiene Level 1 – Hanbaobao Pte. Ltd. (2021)
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Vietnamese
Software
Words
,Excels
Personal Information
Timeline
Chiropractic Clinic Assistant
One Spine Chiropractic
12.2025 - CurrentRead More
Retail Sales Associate
PlayDress
04.2025 - 10.2025Read More
Cashier
Sheng Siong Supermarket
01.2025 - 03.2025Read More
Babysitter
Freelancer
03.2022 - 12.2024Read More
Service Crew Member
Hanbaobao Pte. Ltd.
07.2021 - 02.2022Read More
Procurement & Administrative Executive
Vinh Phat Co., Ltd.
03.2015 - 04.2019Read More
Waiter & Cashier
Highlands Coffee
08.2013 - 11.2014Read More
Tran Huu Trang High School
High School Diploma
Read More