Norsahida Amin
Singapore
Summary
Hardworking and experienced Admin Assistant with several years of experience serving as a supportive integral employee in high volume client settings. Experienced in making appointments, creating schedules and providing clients with optimal customer service. Bringing forth the ability to manage front desk settings with poise and grace, in addition managing a variety of administration duties. Eager to join new team of people and assist them as dedicated and passionate Admin Assistant.
Overview
17
17
years of professional experience
Work History
Receptionist/Admin
Prada Singapore Pte Ltd
07.2023 - Current
- Greeted, welcomed guests and HQ visitors, offer beverages in a professional and courteous manner.
- Managed incoming calls and directed them to the appropriate personnel, providing excellent phone etiquette.
- Enforced and maintained a clean-desk policy to ensure a tidy and organized reception area.
- Coordinated the booking and scheduling of meeting rooms, ensuring availability and preparedness.
- Arranged and facilitated courier services (DHL, FedEx, local deliveries), promptly informing relevant departments of incoming packages.
- Collected and distributed incoming mails and packages, ensuring accurate and timely delivery.
- Managed office supplies, including stationery, pantry items, and hygiene supplies, while adhering to budgetary constraints.
- Utilized SAP software to create purchase orders (PO) and goods receipts (GR), submitting invoices to finance for timely processing.
- Liaised with external vendors, including Jeeves company for weekly dry cleaning services, maintaining effective vendor relationships.
- Organized logistics such as vehicle registrations and airport pass administration, ensuring seamless operations.
- Coordinated and assisted in organizing office events and activities, including fire drills and cultural events like lion dances.
- Supported training sessions by preparing meeting rooms and arranging refreshments for trainers and participants.
- Planned and executed catering and gift arrangements for farewell and holiday events, contributing to a positive workplace culture.
HR Admin cum Recep (1 year contract)
EssilorLuxottica
06.2022 - 06.2023
- Welcome guest arriving at the office, responsible for reservation of meeting rooms and showroom.
- Schedule meeting and maintain calendar emails.
- Manage inventory for business cards/ stationery/pantry items/name tags/office supplies.
- Draft/prepare memos/emails and other correspondence requiring judgement and discretion and manage internal and external communications.
- Providing orientation programs to new employees.
- Support internal events with HR/relevant departments.
- Planning and preparing monthly Friday bar events.
- Arrange hamper for newborn/new shop owners and wreath condolences.
- Create birthday wishes template for all employees and send out email accordingly.
- Represent company as fire warden.
- Liaise with building management and contractors for facilities issues.
- Purchase Order Requisition for HR related salary/quotation/invoices using SAP software and send to global finance team for payment.
- Manage the communication with employees on quarterly basis for orders and entitlement balance for frame benefits.
Receptionist (Part-time)
Compass Group (Prudential)
10.2019 - 01.2020
- Manage reception desk including greeting of visitors and answering phone calls, handling of mails and courier.
- Assist with booking of meeting room, issuing visitor passes and printing of name cards.
- Assist with replenishment of office stationery and pantry supplies.
- Other ad-hoc admin support as needed.
Admin Assistant
Franklin Templeton
01.2016 - 05.2019
- Handle incoming telephone calls, attend visitor(s) and offer beverages in a professional and efficient manner.
- Responsible to manage incoming/outgoing correspondences and courier services, ensure sufficient pantry supplies, stationery, copier papers/printer toner.
- Manage booking of meeting room, arrange catering for meetings and company events and ensure all VIP/guests are attended and served.
- Liaise with vendors for office/equipment repairs and maintenance etc.
- Assist Vice President Portfolio manager booking of flights, travel itineraries and accommodation. Reconcile all business travel expenses and submit via extensity in timely manner.
- Provide monthly report of business expenses.
Pre-school Teacher (Part-time)
SKOOL4KIDZ
08.2015 - 11.2015
- Ensure that center's service meets the needs of children and families.
- Provide a safe and learning environment for the children in the school.
Admin Assistant (Temp contract)
Eton House Preschool Pte Ltd
06.2013 - 12.2013
- Assist in the management of student information.
- Perform general admin duties to support the school operations.
Admin Assistant
Andersen Shipping Pte Ltd
05.2011 - 02.2012
- In-charge of ordering pantry, courier and office maintenance.
- Applying of visa, air ticket and booking of hotel for the staff and ad-hoc duties.
Admin Assistant
Singapore Technology Kinetics
11.2009 - 05.2010
- Welcome all visitors/clients and handle all phone calls/enquiries
- Liaise with all courier services, data entry, sorting and filing all documents/reports
- Serving drinks and provide assistant for accident report.
Helpdesk/Indoor support
Icell Network
07.2008 - 09.2009
- Provide 1st level support to end user in trouble shooting and resolving Wireless connection via laptop/hand held devices.
- Attend users/customer calls promptly.
Education
Certificate - Business Principles and Practice
LCCI
Singapore12.2018
Certificate - Business Administration
LCCI
Singapore12.2018
Certificate - Early Childhood and Development
First Learning and Training Centre
Singapore12.2006
GCE 'O' Level - undefined
Business Management Centre
Singapore11.2005
GCE 'N' Level - undefined
Orchid Park Sec Sch
Singapore11.2004
Skills
- Ability to Multitask
- Ability to Work Under Pressure
- Communication Skills
- Customer Service
- Critical Thinking
- Dedicated Team Player
- Effective Time Management
- Fast Learner
- Highly Dependable
- Microsoft Office
- Microsoft outlook
- Office administration
- Professional and mature
- Purchase orders organization
- Time Management
- Verbal & Written communication
Timeline
Receptionist/Admin
Prada Singapore Pte Ltd
07.2023 - Current
HR Admin cum Recep (1 year contract)
EssilorLuxottica
06.2022 - 06.2023
Receptionist (Part-time)
Compass Group (Prudential)
10.2019 - 01.2020
Admin Assistant
Franklin Templeton
01.2016 - 05.2019
Pre-school Teacher (Part-time)
SKOOL4KIDZ
08.2015 - 11.2015
Admin Assistant (Temp contract)
Eton House Preschool Pte Ltd
06.2013 - 12.2013
Admin Assistant
Andersen Shipping Pte Ltd
05.2011 - 02.2012
Admin Assistant
Singapore Technology Kinetics
11.2009 - 05.2010
Helpdesk/Indoor support
Icell Network
07.2008 - 09.2009
Certificate - Business Principles and Practice
LCCI
Certificate - Business Administration
LCCI
Certificate - Early Childhood and Development
First Learning and Training Centre
GCE 'O' Level - undefined
Business Management Centre
GCE 'N' Level - undefined
Orchid Park Sec Sch
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