Wong Yoke Bin
Summary
Dedicated Home Care Coordinator with over 7 years of experience specializing in administrative tasks and senior care within home-based settings. Skilled in service scheduling, data submission, health monitoring, and care coordination. Proficient in educating seniors on self-care practices and navigating social and healthcare services to meet their unique needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Assistant Programme Executive
Fei Yue Community Services
05.2017 - Current
- Assist in the administrative aspects of the SGH including, but not limited to, service scheduling and coordination, and submission of data and indicators as required by the Authority.
- Provides basic monitoring and support service for seniors to maintain overall health status and ensure the seniors' safety within the Senior Group Home.
- Educates and assists the seniors to monitor their own health status e.g. blood pressure and/or glucose monitoring, medication reminders etc.
- Provides care coordination service and assist the seniors to access other social and healthcare services to ensure their care needs are adequately addressed e.g. meal services, home care, home help, hospital admissions, medical appointments and counseling service etc.
Kitchen Assistant
Sweet Enchantment Pte Ltd
05.2015 - 04.2017
- Oversaw workstations, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
Diploma in Counselling Skills (Mandarin) - Counseling
Academy of Human Development
Singapore03.2019
Diploma in Family Life Education (Mandarin) - Family Systems
Academy of Human Development
Singapore03.2019
Certificate in Hospitality Level 1 & 2 - Hospitality
Montfort Boys Town
Malaysia05.2015
No Degree - SPM (O Level)
SMK Pusat Bandar Puchong (1)
Malaysia10.2012
Skills
- Regulatory Compliance and Home Safety Oversight
- Billing and Financial Management
- Home-Based Clinical Care and Emergency Preparedness
- Infection Prevention and Home Hygiene
- Crisis Management and Support Coordination
- Personalized Home Visits and Care
- Conflict Resolution and Mediation
- Community Resource Networking
- Risk Assessment and Continuity Planning
- Referral Management and Service Coordination
- Goal-Oriented Care Planning
- Progress Monitoring and Resident Advocacy
Accomplishments
- Courage-To-Care Award (2021) – Jointly awarded by the Ministry of Social and Family Development (MSF) and The Courage Fund. Recognized for exceptional dedication and exceeding normal duties during the COVID-19 outbreak, serving at Fei Yue Community Services, Senior Group Home. Received a lump-sum of $500 as a token of appreciation for significant contributions to community and client welfare during the pandemic.
Awards and Recognitions
Certification
- Certified General ACP Facilitator (April 2019 Run 1) by AIC
- First Aider (Active)
- WSQ Conduct Risk Assessment and Business Impact Analysis
- WSQ Managing Challenging Behaviors of Seniors
- Certificate in Care for Older Person
- Medication Management (Basic)
- Certificate in Practical Counseling (Basic) Mandarin (70th intake)
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Timeline
Senior Assistant Programme Executive
Fei Yue Community Services
05.2017 - Current
Kitchen Assistant
Sweet Enchantment Pte Ltd
05.2015 - 04.2017
Diploma in Counselling Skills (Mandarin) - Counseling
Academy of Human Development
Diploma in Family Life Education (Mandarin) - Family Systems
Academy of Human Development
Certificate in Hospitality Level 1 & 2 - Hospitality
Montfort Boys Town
No Degree - SPM (O Level)
SMK Pusat Bandar Puchong (1)
- Certified General ACP Facilitator (April 2019 Run 1) by AIC
- First Aider (Active)
- WSQ Conduct Risk Assessment and Business Impact Analysis
- WSQ Managing Challenging Behaviors of Seniors
- Certificate in Care for Older Person
- Medication Management (Basic)
- Certificate in Practical Counseling (Basic) Mandarin (70th intake)
Similar Profiles
Sarah Au-Yong Jie XinSarah Au-Yong Jie Xin
Programme Executive, Community Resource, Engagement and Support Team at Touch Community ServicesProgramme Executive, Community Resource, Engagement and Support Team at Touch Community Services
Hazirah Binte HassanHazirah Binte Hassan
Social Worker Intern at HEART@Fei Yue Child Protection Specialist CentreSocial Worker Intern at HEART@Fei Yue Child Protection Specialist Centre
Nur Khairina RosliNur Khairina Rosli
Academic Assistant at Fei Yue Expert Sdn.BhdAcademic Assistant at Fei Yue Expert Sdn.Bhd