Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Gardening, painting and music
Languages
Timeline
Generic

Vivien Lim

Summary

Social work professional with extensive experience in delivering client-centered care and implementing effective intervention strategies. Known for fostering collaborative teamwork and consistently achieving positive client outcomes. Reliable in adapting to changing needs and maintaining high ethical standards.

Diligent Social Worker/Counsellor with positive background in providing comprehensive support to diverse client populations. Successfully managed complex cases and facilitated impactful community programs. Demonstrated effective crisis intervention and counseling skills.

Experienced with developing and implementing personalized care plans for clients. Utilizes strong communication and counseling skills to support individuals and families in crisis. Track record of building effective relationships with community resources and stakeholders.

Experienced social work professional prepared for this role. Skilled in case management, crisis intervention, and client advocacy. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Known for empathy, reliability, and effective communication, ensuring comprehensive support for diverse populations.

Clinical professional skilled in overseeing patient care and guiding teams to achieve optimal clinical outcomes. Strong focus on team collaboration and adaptability to evolving healthcare needs. Expertise in clinical assessments, treatment planning, and staff development. Reliable leader known for fostering supportive and results-driven environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Social Worker Cum Clinical Supervisor

Fei Yue Family Service Centre
09.2007 - 05.2025
  • Led multidisciplinary teams to develop and implement individualized care plans for at-risk families.
  • Provided clinical supervision and mentorship to junior social workers, enhancing service delivery quality.
  • Casework management & Psychotherapy within CSWP practice Framework, certified partitioner of Family Advocacy and System Tool (FAST) by MSF : Conducted comprehensive assessments to identify client needs and facilitate access to community resources.
  • Developed and facilitated workshops on mental health awareness, improving community engagement and support networks.
  • Collaborated with external agencies to coordinate services for clients, ensuring holistic care solutions.
  • Implemented evidence-based practices to improve case management efficiency and client outcomes.
  • Monitored program effectiveness through data analysis, driving continuous improvement in service delivery models.
  • Promoted family reunification through effective case management and advocacy efforts.
  • Mentored junior social workers, enhancing their professional development and skills growth.
  • Collaborated with multidisciplinary teams e.g MSF, hospital school, police, child care centre to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
  • Reduced recidivism rates by implementing evidence-based interventions tailored to client needs through supportive diction/therapeutic modalities e.g EFT, NT,CBT, SFBT, Integrative models.
  • Safeguarded client confidentiality by adhering strictly to SASW/CSWP guidelines while maintaining accurate records documentation.
  • Streamlined referral processes by creating a centralized system that increased efficiency and accessibility of services for clients.(Intake Supervision)
  • Trained volunteers/staff members in best practices related to casework/crisis intervention techniques.
  • Advocated on behalf of vulnerable individuals in court proceedings, contributing to fair outcomes aligned with client interests. (Management of Family violence cases i.e MCP (mandatory counseling programme)
  • Provided crisis intervention services to clients, addressing immediate needs and ensuring safety.
  • Facilitated support groups that fostered peer connections, emotional healing, and skill-building opportunities among participants, conduct couple therapy workshop for conflictual couples)
  • Evaluated program effectiveness using data-driven measures, leading to continuous improvements in service delivery (feedback)
  • Developed culturally sensitive programs to address the unique challenges faced by diverse populations within the community.
  • Conducted home visits to assess living conditions and provide personalized support for families in need.
  • Strengthened interagency partnerships by regularly attending meetings and sharing information, resulting in improved service delivery for clients.
  • Enhanced community resources for clients through collaboration with local agencies and organizations.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification. Promote equitable access to psychosocial treatment resources, supporting individuals from various socioeconomic, cultural, ethnic, and educational backgrounds e.g Letter of Recommendation, SPMF, food rations etc.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Updated client documentation for accurate, compliant and current records. Organised and maintain updated case documentation and data, utilizing MSF's SSNet system to ensure data integrity (with omnibus informed consent within the PDPA guidelines).
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
  • Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
  • Provide clinical supervision (individual/group).Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth. Apprise & support supervises' work performance
  • Provided supervision to therapists in training, offering guidance and feedback on their professional development journey i.e in-house training on Case Conceptualization/trauma etc
  • Provide Supervision for NUS interns
  • Facilitate and conduct training to Ngee Ann Students on Case Management module/
  • Participated in meetings (Project Breakthroughs chaired by MP) and community leaders.
  • Involved in community survey - to walk the ground for needs assessment within Bukit Batok Community.

Counsellor

Methodist's Children & Youth Centre
02.2005 - 08.2007
  • Facilitated individual and group counseling sessions to promote emotional well-being in children and youth.
  • Developed personalized treatment plans based on comprehensive assessments of client needs and goals.
  • Collaborated with multidisciplinary teams to enhance service delivery and support holistic care approaches.
  • Executed intake process and assessed clint needs with appropriate counseling services
  • Plan and conduct STEP UP Programme in school (Primary & Secondary)
  • Provide after school programme for youth/children-at-risk identified and cases referred by schools
  • Conduct home visits and collaborative work with school teachers
  • Organized workshops & road shows - Gambling Addiction Prevention Road shows in schools
  • Administered and organized Foster Parenting workshop at community club under the MSF Foster Parenting Programme.

Education

Associate of Science - Grief & Bereavement Counselling

Virya Community Services
07-2024

Master of Science - Masters of Social Work

Singapore University of Social Science
Singapore
05-2020

Associate of Science - Trauma Focused CBT (Children & Youth)

KK Women's Children S Hospital
06-2019

Associate of Science - Clinical Supervision Training

Counselling & Care Centre
04-2019

Master of Science - Psychotherapy & Counselling

Edwith Cowan Univesirty, Western Australia
07-2010

Master of Science - Logistics And Supply Chain Management

Curtin University of Technology
06-1997

Bachelor of Science - Economics (Hons)

University of London (Ext)
Singapore Institute Of Management (SIM)
05-1992

Skills

  • Assessment of suicide risk factors
  • Psychosocial evaluation
  • Clinical supervision & support (case conference)
  • Employee development abilities
  • Therapeutic mental health guidance
  • Crisis intervention - risk management (family violence/child abuse)
  • Individualized therapeutic support (Counselling), including grief, loss and bereavement
  • Interdisciplinary cooperation (multi-disciplinary approach)
  • Family counselling
  • Community engagement strategies
  • Client documentation management
  • Empathetic approach
  • Team-oriented
  • Risk management assessment
  • Safety strategy development

Affiliations

  • Singapore Association for Counsellors (SAC)
  • Singapore Association for Social Workers (SASW)
  • Singapore Association for Counsellors (SAC) Clinical Supervisor
  • Bukit Panjang Methodist Church

Certification

  • SFBT Practitioner Training
  • Trauma Focused CBT Practitioner (by KKH)
  • FAST Tools User (MSF)

Gardening, painting and music

A passionate creator at heart, I find joy in nurturing life, color  and sound. In attending to my plants, the tactile experience brings  nature to life with each bloom and leaf; on canvas, the  brush of each water colour turns emotions into vivid expressions; and through music, channel rhythm and harmony into something truly soul-stirring. Whether tending to plants, painting landscapes, or strumming a melody, these  hobbies reflect a deep appreciation for beauty, growth, self-expression and self care. 

Languages

English
Chinese (Mandarin)

Timeline

Senior Social Worker Cum Clinical Supervisor

Fei Yue Family Service Centre
09.2007 - 05.2025

Counsellor

Methodist's Children & Youth Centre
02.2005 - 08.2007

Associate of Science - Grief & Bereavement Counselling

Virya Community Services

Master of Science - Masters of Social Work

Singapore University of Social Science

Associate of Science - Trauma Focused CBT (Children & Youth)

KK Women's Children S Hospital

Associate of Science - Clinical Supervision Training

Counselling & Care Centre

Master of Science - Psychotherapy & Counselling

Edwith Cowan Univesirty, Western Australia

Master of Science - Logistics And Supply Chain Management

Curtin University of Technology

Bachelor of Science - Economics (Hons)

University of London (Ext)

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Vivien Lim