Shahira Ariana
Summary
Good at socializer and get along with people well. Believes in planning and execution. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Clinic Assistant
J MEDICAL
07.2024 - Current
- Assisted with documenting clinic activities and updated medical records.
- Helped front desk staff register and process patients.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Collected specimens, delivered to lab and brought results back to clinical team.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Clinical Assistant
Loh & Loh Clinic & Surgery
02.2024 - 07.2024
- Assisted patients with basic care needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Food and Beverage Attendant
BOOST Juice Bars
11.2021 - 05.2024
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Addressed customer complaints and inquiries to verify satisfaction.
- Greeted customers and provided menus upon arrival to dining room.
- Processed payments for orders and provided customers with change.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
Education
Nitec Certificate - Opticianry
ITE College East
Simei01.2020
GCE NT LEVEL -
Junyuan Secondary School
Tampines01.2018
PSLE -
East View Primary School
Tampines01.2015
Skills
- Critical thinking abilities
- Patient Care Coordination
- Inventory Control Management
- Reliability and punctuality
- Guest Services
- Staff Leadership
- Reliable team player
Languages
English
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Timeline
Clinic Assistant
J MEDICAL
07.2024 - Current
Clinical Assistant
Loh & Loh Clinic & Surgery
02.2024 - 07.2024
Food and Beverage Attendant
BOOST Juice Bars
11.2021 - 05.2024
Nitec Certificate - Opticianry
ITE College East
GCE NT LEVEL -
Junyuan Secondary School
PSLE -
East View Primary School
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