Nur Indah Nadhirah Binte Mazlan
Summary
Demonstrates critical thinking and exceptional healthcare customer service, contributing to a positive work atmosphere and streamlined clinical operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Clinic Assistant
I-health Medical Clinic
01.2024 - Current
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records, submit claims to respective insurance companies / CHAS / Medisave claims
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Clinical Assistant
Dr Nah & Lee Family Clinic
03.2022 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Submitting corporate claims to respective insurance companies / CHAS / Medisave claims.
Clinic Assistant
Mayfair Medical Clinic
01.2020 - 02.2022
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Chaperone and assist doctor on duty with minor surgeries.
Public Servant Officer
Immigration & Checkpoints Authority
06.2018 - 12.2019
- Dealing with travelers in and out of Singapore at busiest checkpoint.
- Skilled in baggage/vehicle/body search, profiling techniques, basic unarmed combat.
- Handing of passports and permits.
- Work hand in hand with SPF, CNB and Customs.
Education
Higher Nitec - Marine Offshore Technology
ITE College Central
Ang Mo Kio04.2016
GCE 'O' Levels
Fuchun Secondary School
Woodlands12.2013
Skills
- Vital signs monitoring
- Critical thinking abilities
- Appointment Scheduling Expertise
- Healthcare Customer Service
- Insurance Verification
- Medical billing knowledge
- Clinical Procedure Assistance
- Front Desk Reception Abilities
- Updating Medical Records
- Medication Administration
Timeline
Clinic Assistant
I-health Medical Clinic
01.2024 - Current
Clinical Assistant
Dr Nah & Lee Family Clinic
03.2022 - 05.2023
Clinic Assistant
Mayfair Medical Clinic
01.2020 - 02.2022
Public Servant Officer
Immigration & Checkpoints Authority
06.2018 - 12.2019
Higher Nitec - Marine Offshore Technology
ITE College Central
GCE 'O' Levels
Fuchun Secondary School
Similar Profiles
JESSICA JAIMEZJESSICA JAIMEZ
Nurse Practitioner at Kaweah Health Medical Clinic - Ben Maddox Walk InNurse Practitioner at Kaweah Health Medical Clinic - Ben Maddox Walk In
Crystal HoodCrystal Hood
Family Nurse Practitioner at Fast Pace Health Medical ClinicFamily Nurse Practitioner at Fast Pace Health Medical Clinic
Anthonia Arikawe-Ishola, MDAnthonia Arikawe-Ishola, MD
Practice Manager at Smarter Health Medical ClinicPractice Manager at Smarter Health Medical Clinic