Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Student Care Coach
Commit Learning Schoolhouse
12.2024 - Current
Coached and supported primary school students in their academic, behavioral, and social development
Conducted structured daily routines including homework supervision, enrichment activities, and values-based lessons
Student Care Mentor
YMCA
10.2023 - 10.2024
Guided and mentored primary school students in both academic and personal development during after-school hours
Supervised daily routines including homework supervision, enrichment activities, and character-building sessions
Fostered a positive and respectful environment that encouraged good behavior, teamwork, and emotional well-being
KCARE Programme Staff
ACE @ WORK
07.2022 - 10.2023
Supervised and engaged children in a safe and structured after-school care environment
Communicated effectively with parents and school staff to support each child’s progress and needs
Planned and facilitated daily activities and enrichments tailored to children's developmental needs
IT Engineer (Tech Refresh)
SKY & F PTE LTD
06.2021 - 03.2022
Managed tech refresh projects by facilitating seamless device transitions for end users
Performed data transfers and system backups to ensure minimal disruption during device upgrades
Staged, installed, and configured new hardware and software to meet organizational standards
Admin Assistant
Land Transport Authority, LTA
06.2019 - 12.2019
Processed and issued vocational licenses by verifying supporting documents in a timely and accurate manner
Reviewed applications and ensured all documentation met regulatory requirements before approval
Maintained accurate records and upheld service standards in a fast-paced, detail-oriented environment
End User IT Support (Internship)
IPP Financial Advisors
09.2003 - 11.2018
Provided technical support for hardware, software, and network-related issues to end users
Delivered assistance via in-person, phone, and remote desktop tools to ensure timely issue resolution
Performed routine maintenance and updates on user devices to enhance performance and security
Education
BSc Psychology -
SUSS (Part-time Undergraduate)
01-2030
Diploma - Infocomm And Security
Nanyang Poly
01.2019
O Levels - undefined
Paya Lebar Methodist Girls School
01.2015
Skills
Educational outreach skills
Network configuration and troubleshooting
Data handling and documentation
IT support and helpdesk knowledge
Team collaboration
Software installation and system maintenance
Certification
WSQ, SSC-ICM: Emergency Response and Crisis Management (Ngee Ann Poly)
WSQ, SSC-CAR: Support Service to Children and Youths (Ngee Ann Poly)