Tiara Nur Syakirah
Summary
Dynamic retail sales professional with a proven track record at Pandora, excelling in sales strategies and customer engagement. Leveraged product knowledge and exceptional service to boost customer loyalty and satisfaction, achieving sales targets consistently. Skilled in cash handling and inventory management, fostering a positive shopping experience through personalized recommendations. Given positive goggle reviews by customers, developed skills in customer service to provide positive shopping experiences.
Overview
2
2
years of professional experience
Work History
Student Care Coach
Commit Learning SchoolHouse
01.2025 - 03.2025
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Enhanced team performance by developing and implementing effective coaching strategies.
Retail Sales Worker
Pandora
11.2023 - 12.2024
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Worker
Zara
04.2023 - 12.2023
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Food and Beverage Attendant
KaneMochi
01.2023 - 03.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Education
High School Diploma -
SEAB
298 Jln Bukit Ho Swee12-2024
Skills
- Sales strategies
- Cash handling
- Inventory management
- Customer service
- Customer engagement
- Patience and empathy
- Upselling strategies
- Product knowledge expertise
- Stock replenishment
- Retail store operations
- Store opening and closing
- POS system operations
- Money handling
Languages
English
Malay
Timeline
Student Care Coach
Commit Learning SchoolHouse
01.2025 - 03.2025
Retail Sales Worker
Pandora
11.2023 - 12.2024
Retail Sales Worker
Zara
04.2023 - 12.2023
Food and Beverage Attendant
KaneMochi
01.2023 - 03.2023
High School Diploma -
SEAB
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