Amisha Roshan
Pasir Ris
Summary
Reliable student with drive to succeed in leadership and service. Eager to build a career in the business and management sector and apply excellent communication, organizational and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Changi Youth Ambassador
Changi Airport Group
03.2023 - 08.2023
- Student Intern assisting Duty Terminal Managers
- Assisted in terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
- Managing crowds at the various touchpoints of Changi Airport to create a safer environment for passengers and staff.
- Facilitating the transition of passengers to their respective boarding gates during flight gate changes.
- Provide assistance to passengers with their inquiries at the check-in rows, boarding gates and baggage claim halls.
Grab Delivery Rider
Grab Holdings Ltd
03.2022 - 04.2022
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Verify and communicate with customers about their orders maintaining a detailed delivery log.
Machine Technician
SMC Manufacturing (Singapore) Pte Ltd
10.2020 - 02.2021
- Improved machine efficiency by conducting routine maintenance and troubleshooting issues.
- Enhanced production output with consistent monitoring and adjustments of machine settings.
- Reduced machinery downtime, performing preventative maintenance tasks regularly.
- Replaced worn or defective parts and adjusted settings to improve performance.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
Education
Diploma - Aerospace Systems And Management
Nanyang Polytechnic
04.2024
Higher NITEC - Mechatronics Engineering
ITE College Central
04.2021
Skills
- Customer Service
- Time Management
- Interpersonal Skills
- Adaptability
- Team Collaboration
- Problem-Solving
- Microsoft Office
- HTML and CSS
- Python
- C
Accomplishments
- Edusave Award for Achievement, Good Leadership and Service (EAGLES), 2018
- Edusave Certificate of Academic Achievement, 2020
- Edusave Certificate of Academic Achievement, 2021
Languages
English
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Timeline
Changi Youth Ambassador
Changi Airport Group
03.2023 - 08.2023
Grab Delivery Rider
Grab Holdings Ltd
03.2022 - 04.2022
Machine Technician
SMC Manufacturing (Singapore) Pte Ltd
10.2020 - 02.2021
Diploma - Aerospace Systems And Management
Nanyang Polytechnic
Higher NITEC - Mechatronics Engineering
ITE College Central
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