Suyeon Park
Summary
Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for stakeholders through events, campaigns, or informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.
Overview
3
3
years of professional experience
Work History
CEA(Changi Experience Ambassador)
Changi Airport
Singapore
07.2022 - Current
- Airport information counter
- Greeted customers and clients to create welcoming atmosphere.
- Help all passengers and staff in need
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Customer Service Representative
Sinsegae Department Store Vip Lounge
Daejeon, Korea
02.2022 - 05.2022
- Handling VIP Customers
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Intern, Korean Air Ground Position
Korean Air
Gimpo airport, Korea
07.2021 - 08.2021
- Guided passengers boarding Korean Air’s flight
- Passenger luggage guidance service
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor - Global Aviation Service Management
Pai Chai University
South Korea02.2023
High School Diploma -
Dae Song High School
South Korea02.2019
Skills
- Customer Engagement
- Team Management
- Customer service expertise
- Exceptional communication
Job object
Seeking the position of an cabin crew
Volunteer activity
04/01/12 - 05/31/19, Sanrock Senior Citizen Center, Korea, Violin performance for the elderly
Languages
Korean
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
CEA(Changi Experience Ambassador)
Changi Airport
07.2022 - Current
Customer Service Representative
Sinsegae Department Store Vip Lounge
02.2022 - 05.2022
Intern, Korean Air Ground Position
Korean Air
07.2021 - 08.2021
Bachelor - Global Aviation Service Management
Pai Chai University
High School Diploma -
Dae Song High School