Zeng Zhao Hanyi
Student
Singapore
Summary
Engineering student willing to learn, follow instructions and work cooperatively within team environments. Computer competencies include various MS Office applications and basic python and solidworks skills.
Overview
2
2
years of professional experience
Work History
Waitress
Sushi express
06.2021 - Current
- Current part-time job in University
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Latitude Bistro
11.2020 - 02.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Barista skills and wine knowledge
Volunteer
Tan Tock Seng Hospital
12.2018 - 12.2018
- Shadowing nurses @TTSH
- Performed dressing changes on schedule.
- Attend to patients' queries
Retail Sales Associate
Sephora
11.2018 - 12.2018
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Engineering - Biomedical Engineering
National University of Singapore (NUS)
Singapore08.2025
Skills
- WSQ Food Hygiene course - Food safety level
- Learnt basic Python skills
- Proficient in Microsoft Excel
- Learnt basic Matlab
- Learnt Solidworks and Fusion 360
- Food and Beverage Service
- Team Player
- Cool Under Pressure
- Adaptable
- Customer Service and Rapport
- Conflict and Complaint Resolution
Accomplishments
- Achieved Silver and Bronze award in Taekwondo in A-divisions (2019)
- Achieved Intermediate Ballet RAD (Pass)
- Achieved Distinction in Chinese Orchestra SYF
- CCE representative in Secondary and JC - Planned VIA activities
Timeline
Waitress
Sushi express
06.2021 - Current
Waitress
Latitude Bistro
11.2020 - 02.2021
Volunteer
Tan Tock Seng Hospital
12.2018 - 12.2018
Retail Sales Associate
Sephora
11.2018 - 12.2018
Bachelor of Engineering - Biomedical Engineering
National University of Singapore (NUS)
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