Keith
Chia Poh Meng
Summary
Skilled and licensed security supervisor and private investigator professional with a proven track record at All Centre. Committed to maintaining a high standard of protection for assigned premises. Expertise in ground operations, including traffic management, implementing visitor monitoring systems, conducting security checks, and documenting findings. Responsible for overseeing the operation of the Fire Command Centre (FCC), effectively managing fire alarm control systems and other vital security measures.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Ride-hailing Service's Provider
Self-employed
12.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
Senior Security Supervisor
Keppel Housing Pte Ltd
06.2021 - 12.2021
- Established an effective regulatory compliance system, resulting in enhanced adherence to industry standards
- Reported compliance related matters to senior management and the Board, enhancing oversight and decision-making processes
- Collaborated with relevant stakeholders to develop, implement, and review compliance policies and guidelines, enhancing organizational adherence to regulatory standards
- Facilitated the resolution of regulatory compliance issues, resulting in enhanced adherence to industry standards
- Departed from Keppel for health and safety considerations.
Senior Security Supervisor
Henderson Security Services Pte Ltd
10.2014 - 06.2021
- Client Bank of America, leading to enhanced decision-making processes
- Executed ground operations, including car-park enforcement and traffic management, resulting in improved vehicle flow and enhanced safety
- Conducted security enforcement checks, resulting in comprehensive reports of findings
- Oversaw the operation of the Fire Command Centre (FCC), managing fire alarm systems, visitor access, deliveries, and security systems, resulting in enhanced safety and efficiency
- Client Alex Residences
- Executed ground operations including car-park enforcement and traffic management, enhancing overall traffic flow and compliance
- Conducted security enforcement checks, leading to improved safety compliance and risk mitigation
- Oversaw the operation of the Fire Command Centre (FCC), managing fire alarm, visitor, deliveries, and security systems, which enhanced overall safety and efficiency
- Perform any other duties as assigned
- Client Harbourfront Centre
- Executed ground operations including car-park enforcement and traffic management, enhancing overall safety and order
- Conducted security enforcement checks, leading to improved safety compliance
- Oversee the operation of the Fire Command Centre (FCC), managing fire alarms, visitor access, deliveries, and security systems to enhance overall safety and efficiency
- Perform any other duties as assigned
- Managed client relations at Corals at Keppel Bay
- enhancing customer satisfaction and loyalty through effective communication and personalized service
- Executed ground operations including car-park enforcement and traffic management, enhancing overall safety and efficiency
- Conducted security enforcement checks, resulting in the identification and reporting of compliance issues
- Oversaw the operations of the Fire Command Centre (FCC), managing fire alarm systems, visitor access, deliveries, and security systems, resulting in enhanced safety and streamlined communication
- Perform any other duties as assigned
- Managed client relations at The Coast at Sentosa Cove
- enhancing customer satisfaction and driving repeat business
- Assist In-house Security Officers in daily operation.
Security Executive
Fortrust Security & Investigation Pte Ltd
12.2013 - 08.2014
- Oversee Daily Deployment
- Conducted On-the-Job Training for new officers, enhancing their skills and ensuring readiness for field operations
- Conducted client visits, enhancing client relationships and identifying opportunities for future collaboration
- Assist GM/SM for other assigned duties.
Security Supervisor
SMS Investigation & Security Pte Ltd
01.2013 - 12.2013
- Managed property operations for West Cove Condominium, enhancing tenant satisfaction and optimizing resource allocation
- Managed manpower deployment, enhancing operational efficiency and ensuring optimal resource utilization
- Conducted On-the-Job Training for new officers, enhancing their skills and ensuring smooth integration into the team
- Assisted management with various assigned duties, contributing to improved operational efficiency.
Protection Officer
Certis Cisco Protection Services
11.2011 - 12.2012
- Collaborated with the team at Singapore General Hospital to enhance patient care, resulting in improved patient satisfaction ratings
- Attend and handle security-related incidents
- Ensured the protection of individuals, resulting in a safer community environment
- Executed crowd and traffic control, enhancing safety and ensuring smooth flow during events
- Escorted patients to and from various destinations, ensuring their safety and comfort throughout the process.
Education
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Assumption Vocational Institute (ITE)
01.2004 - 12.2006
PSLE
Radin Mas Primary School
Singapore 01.1995 - 01.2003
Skills
WSQ Skills Certifications
Lead and Managed a Team of Security Officer
Monitor and Review Security Operation Handle Enquiries and
Requests
Respond to Service Challenges (2018 Singapore GP)
Workplace Literacy (Reading) - Level 6
Workplace Literacy (Writing) - Level 6
Workplace Literacy (Listening) - Level 5
Workplace Literacy (Speaking) -Level 6
Perform Investigation Activities in compliance with legal requirements (Private Investigator)
Demonstrate the Service Vision
Operate Forklift
Induct Security Personnel Perform Supervisory Duties Within legal Framework
Conduct Operation Briefing and Debriefing
Handle Counter - Terrorism Activities Conduct
Security Screening of Person and Bag
Provide Safety & Security for Guests (2013 Singapore GP)
Supervise Security Officers
Handle Security Incidents and Services
Follow Food and Beverage Safety and Hygiene Policies Procedures
Certification
Psychology First aid
Scuba diving, listening music, volunteering works
I’ve been diving for a while now, and I love it. everytime when I dive i get to see something new and interesting, perhaps you never know what you’re going to see next!
Timeline
Ride-hailing Service's Provider
Self-employed
12.2021 - Current
Senior Security Supervisor
Keppel Housing Pte Ltd
06.2021 - 12.2021
Psychology First aid
11-2019
Senior Security Supervisor
Henderson Security Services Pte Ltd
10.2014 - 06.2021
Security Executive
Fortrust Security & Investigation Pte Ltd
12.2013 - 08.2014
Security Supervisor
SMS Investigation & Security Pte Ltd
01.2013 - 12.2013
Protection Officer
Certis Cisco Protection Services
11.2011 - 12.2012
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Assumption Vocational Institute (ITE)
01.2004 - 12.2006
PSLE
Radin Mas Primary School
01.1995 - 01.2003