Kristine Melocotones
Summary
Experienced Supervisor leading team members delivering results and exceeding expectations. Wanting to become a part of a competitive firm that is committed to offering the best services to its clients/citizens, to promoting teamwork and be able to retool my skills so as to contribute to the success and take part in the growth of the company/country.
Overview
16
16
years of professional experience
Work History
Supervisor
NTUC Fairprice Co-operative Ltd
12.2010 - Current
- Responsible for the sales and profits of my category of products.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitoring inventory management.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintaining housekeeping and merchandising standards as well as product planning and allocation according to sales and customer demands.
- Required to supervise and train a team of 20-25 of Retail Assistants/Cashiers in ensuring the smooth running of daily operations
- Responsible for the daily sales transaction of the store.
- Managed time management system for the store.
Team Leader
Waltermart Supermarket Inc.
04.2008 - 12.2010
- Supervised team of 30-40 merchandisers/promoter to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Optimized customer experience by delivering superior services.
- Ensuring that all products are properly displayed based on IQA standards.
Education
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
Philippines04.2008
Skills
- Computer Literate
- Operations Management
- Staff Management
- Goal-Oriented
- Good Customer Service Skills
- Hardworking and Patient
- Good in Oral and Written Communication
- Team Player
- Ability to work under pressure
Character References
Paula Carla Luna
Timeline
Supervisor
NTUC Fairprice Co-operative Ltd
12.2010 - Current
Team Leader
Waltermart Supermarket Inc.
04.2008 - 12.2010
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
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