Tarwati
Summary
Dedicated professional with a proven track record at Acc Hesed, excelling in customer service and cash handling. Demonstrated ability to enhance team collaboration and efficiency, significantly improving customer satisfaction. Skilled in maintaining high cleanliness standards and adept at managing multiple priorities. Known for a strong work ethic and exceptional verbal communication, consistently achieving positive outcomes.
Overview
2
2
years of professional experience
Work History
Service Crew
Acc Hesed
04.2024 - 12.2024
- Operated cash register to ring up final bill and process various forms of payment.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Collaborated with team members to meet high standards of service during peak hours.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Maintained a clean and organized work environment for improved customer experiences.
- Operated cash registers and POS systems, handling over $Amount in cash daily.
Management Trainee
Japan Food Holding
11.2022 - 03.2024
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
High School
Indonesia Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Team collaboration
- Efficient task completion
- Cleanliness and hygiene
- Scheduling
- Cash handling
- Order delivery practices
- Payment processing
- Sales expertise
Languages
English
Intermediate (B1)
Bahasa Indonesia
Advanced (C1)
Cantonese
Intermediate (B1)
Mandarin
Beginner (A1)
Timeline
Service Crew
Acc Hesed
04.2024 - 12.2024
Management Trainee
Japan Food Holding
11.2022 - 03.2024
High School
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