Hi, I’m
Jesslin Ang
Overview
7
years of professional experience
Work History
Buddy Hoagies
Service Crew
08.2022 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Bornga Korean BBQ
Service Crew
07.2021 - 04.2022
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Mos Burger
Service Crew
03.2020 - 04.2021
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
All breeds pet
Sales assistant
01.2018 - 11.2018
Job overview
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
ITE College West
Higher Culinary Arts
01.2019
ITE College West
Nitec
01.2017
CHIJ St Joseph's Convent
GCE N Level
01.2014
CHIJ Our Lady Of The Nativity
PSLE
01.2010
Skills
- Food Preparation
- Order Taking
- Customer Service
- Cleaning and sanitizing
- Food safety knowledge
- Cleanliness and hygiene
- Efficient task completion
- Food preparation procedures
- Performance Improvement
- Food Safety
- Cash Handling
- Stress Tolerance
- Safe handling standards
- Hospitality service expertise
- Order delivery practices
- Food Running
- Reliability and punctuality
- Basic food preparation
Languages
English
Chinese (Mandarin)
Employmentstatus
Singaporean
Timeline
Service Crew
Buddy Hoagies
08.2022 - Current
Service Crew
Bornga Korean BBQ
07.2021 - 04.2022
Service Crew
Mos Burger
03.2020 - 04.2021
Sales assistant
All breeds pet
01.2018 - 11.2018
ITE College West
Higher Culinary Arts
ITE College West
Nitec
CHIJ St Joseph's Convent
GCE N Level
CHIJ Our Lady Of The Nativity
PSLE