Wen Xuan Heng

• Provide friendly and efficient customer service in a fast-paced environment
• Take and serve food and beverage orders accurately
• Maintain cleanliness of dining areas and tables
• Handle payments and assisted with customer requests
• Work collaboratively with team members to ensure smooth service

KidSTART Locum

• Assist in updating administrative databases and submission of reports
  

Preschool Outreach Locum
Cold calling:

• Contact families through phone calls and WhatsApp to follow up on preschool education of children
• Support documentation of contact outcomes
  

Outreach via Home Visitations:

• Involve in physical outreach, such as door knocking, home visits and community events
• Support documentation of outreach outcomes

• Provided support in casework and counseling
• Shadowed intake and referrals
• Conducted assessment, planning and intervention for cases
• Participated in networking and case management meetings
• Documented case session recordings and evaluated case outcomes in a timely manner
• Developed and reviewed appropriate intervention strategies

• Supported assessments of case work (conducted ASQ-3, ASQ-SE and CANS assessment)
• Supported implementation of case plans/casework interventions (facilitating KidSTART curriculum during home visits)
• Performed case notes and case documentations
• Supported the planning/development of programmes
• Support implementation of outreach plans and approaches
• Engaged in research projects

• Assist customers with a warm service
• Scooped and served ice cream
• Baked cones
• Assisted with general cleaning
• Assisted with daily shop operations

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
• Maintained organized merchandise displays, promoting sales and improving store aesthetics.
• Collaborated with team members to achieve daily sales targets and improve customer satisfaction.