Summary
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
TAMILSELVAN DINESH

TAMILSELVAN DINESH

Assistant Engineer
Singapore

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Assistant Engineer

SMRT Trains Ltd
03.2022 - Current
  • To Supervise the team of TO in the testing, diagnosis and repair of COM equipment such as Public Address CCTV, Telephone Systems, Epax/Ipax Networks SDH Communication Backbone Network and Digital-Trunked Radio Network Train-borne equipment.
  • To manage the daily maintenance activities of COM system and COM equipment
  • To be responsible for the general housekeeping, safety and security of the COM equipment room at the stations, the home office areas at all times
  • To provide maintenance support in major fault-finding and investigation
  • To co-ordinate the supervision of works carried by LTA/SMRT contractors
  • To review technical manuals submitted by contractors.
  • To respond to occasional recall after duty hours or for overtime work.
  • To carry out any ad-hoc duties as assigned by EMM

Technical Support Engineer

Steven Corporation Pte Ltd
Singapore
02.2020 - 02.2022
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Increased customer satisfaction by resolving Home Appliances product issues.

Associate Engineer Diagnostics

SMT PCBA Manufacturing, Rising Star Mobile India Pvt Ltd
Chennai
07.2018 - 01.2020
  • To trace the defect On Multilayer PCB and its internal electronic assemblies using schematics & Layouts.
  • Analyzing PCB' s with the help of Spectrum analyzer, Signal Generator and CRO.
  • Preparing Failure Analysis Reports to highlight issues to Top level management.
  • Good knowledge on Quality of electronic components and their functions.
    Implementing processes to increase quality, production, and output.
  • Good knowledge on soldering techniques and its various defects
    Digital Repair Specialist

Digital Repair Specialist

Reliance Industries Limited
Chennai
11.2016 - 06.2018
  • Install and repair large appliances for home and office use.
  • Perform extensive repairs on damaged electrical products.
  • Call customers and schedule visits for repair and installation.
  • Examine malfunctioning appliances and perform necessary repair.
  • Document the entire process and components repaired and replaced.
  • Instruct users on how to use the appliances and when to call the showroom.
  • Read schematics, and manufacturer specs before starting with repair work.
  • Determine warranty non-warranty repairs.
  • Communicate showroom manager for placing orders of electronic components.

Service Engineer

TVS Electronics Pvt Ltd
Chennai
09.2015 - 11.2016
  • Experienced in repairing all types of home appliances.
  • Managed more customer calls per day.
  • Excellent ability to interpret electrical/mechanical diagrams and repair appliances accordingly.
  • Skilled in processing paperwork in a professional manner.
  • Strong customer service and communication skills.
  • Ability to sort out tasks and finish them timely manner.
  • Complete knowledge of common consumer appliances.
  • Strong troubleshooting skills.
  • Skilled in performing installation according to manufacturer specs.
  • Diagnosed, repaired and replaced defective components found in appliances.
  • Dismantled and reassemble appliances reading manufacturer specifications.
  • Prepared and kept records and bills.
  • Provided repair estimates to customers.
  • Assisted in inventory control and maintenance of equipment.
  • Participated in internal training programs and polished repair skills.
  • Coordinated with customers and service centers for maintenance and support service.

Service Engineer

Sony India Pvt Ltd
Chennai
06.2014 - 06.2015
  • Sony TV, Speaker, home theater Authorized Service Center, Guindy Chennai.
  • Roles and Responsibilities:.
  • Excellent hand-eye coordination and ability to perform small repairs.
  • In-depth knowledge of different models of cell phones both old and new.
  • Capable of following instructions reading diagrams and carrying out tasks.
  • Professional demeanor with customers and coworkers.
  • Exceptional knowledge of cell phone operating systems and features.
  • Capable of working independently or with a team.
  • Exemplary work ethic needed to succeed in any career.
  • Available to work a variety of hours including nights and weekends.
  • Proven loyalty to a specific position and company.

Field Service Engineer

Intech System Chennai Pvt
08.2012 - 06.2014
  • Formulating production plans and accomplishing daily/monthly targets with man and Cost Parameters.
  • Giving presentation to manufacturing shop/planning department for gathering project Requirements Check Delivery Status Rapidly.
  • Check Stock Availability and Fix Discount.
  • PLC Programming Various Brands OMRON, DELTA, AUTONICS.
    Service Provide Industrial Product SMPS, LVDT, Level Sensor, Vision Sensor, Displacement Sensors, Weighing Products Load Cell, Weighing Meter.
  • Knowledge in reading HMI, prepared I/O lists, cable sizing & cable schedule, termination schedule. Designed & approved control wiring schematics for HT & LT Switch gear.
  • Experienced in operation & maintenance for process, conveyors, utility automation and soft starters. Project Engineering entailing Industrial Control & Automation, PLC, and DCS.

Education

B.E - Electrical and Electronics Engineering

Vel’s Srinivasa College of Engineering & Tech
CHENNAI
03.2011

Diploma - Instrumentation and Control Engineering

A.D.J.Dharmambal Polytechnic
NAGAPATTINAM
03.2007

Skills

  • Singapore class 3 Driving Licence
  • Technical Support and Troubleshooting
  • Diagnostics knowledge
  • PCB Design and Electrical drawing
  • Repair All kind of home appliances products
  • STM component troubleshooting and rework
  • BGA IC rework

Certification

  • PG Diploma in industrial automation
  • Ms office
  • PCB design software

Additional Information

Date of Birth : 21/03/1989

Sex : Male

Marital Status : Married

Nationality : Indian

Language Known : English and Tamil

Passport Number : P1375040


Timeline

Assistant Engineer

SMRT Trains Ltd
03.2022 - Current

Technical Support Engineer

Steven Corporation Pte Ltd
02.2020 - 02.2022

Associate Engineer Diagnostics

SMT PCBA Manufacturing, Rising Star Mobile India Pvt Ltd
07.2018 - 01.2020

Digital Repair Specialist

Reliance Industries Limited
11.2016 - 06.2018

Service Engineer

TVS Electronics Pvt Ltd
09.2015 - 11.2016

Service Engineer

Sony India Pvt Ltd
06.2014 - 06.2015

Field Service Engineer

Intech System Chennai Pvt
08.2012 - 06.2014

B.E - Electrical and Electronics Engineering

Vel’s Srinivasa College of Engineering & Tech

Diploma - Instrumentation and Control Engineering

A.D.J.Dharmambal Polytechnic

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TAMILSELVAN DINESHAssistant Engineer