Syahiran Zaidan Hisham
Summary
Dynamic professional with a strong background in customer service and safety awareness, honed at Kidzania and SATS. Proven ability to multitask effectively in high-pressure environments while maintaining hygiene standards. Collaborated seamlessly with teams to enhance operational efficiency, ensuring a safe and enjoyable experience for all guests.
Overview
1
1
year of professional experience
Work History
Attraction Crew
Kidzania
03.2025 - Current
- Ensuring the safety of kids in the play area.
- Cleaned and maintained all areas of the play area to promote hygiene and a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Service Crew
SATS
02.2025 - 02.2025
- Prepared medical boxes for the aircrafts.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Intern
Singapore Sailing Club
09.2024 - 02.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Handling bookings etc.
Education
No Degree - Maritime Business
Institute of Technical Education (Higher Nitec)
ITE Central04-2025
No Degree - Infocomm
Institute of Technical Education (Nitec)
Singapore12-2023
No Degree - N Levels
Meridian Secondary School
Singapore12-2020
No Degree - PSLE
Pasir Ris Primary School
Singapore12-2016
Skills
- Customer service
- Multitasking
- Health and safety
- Time management
- Problem solving
- Teamwork and collaboration
- Safety awareness
Sports - Floorball
I have a deep passion on playing floorball as I have started the sports since 9 years old in Primary school. I continued the sports through my Secondary and Tertiary educational journey. I represented the school on competitive levels and achieved positive results. I also participated actively in tournaments outside school and overseas such as Malaysia - Tar Cup. I am currently playing for a club, in the Singapore Floorball Premier League 2025.
Timeline
Attraction Crew
Kidzania
03.2025 - Current
Service Crew
SATS
02.2025 - 02.2025
Intern
Singapore Sailing Club
09.2024 - 02.2025
No Degree - Maritime Business
Institute of Technical Education (Higher Nitec)
No Degree - Infocomm
Institute of Technical Education (Nitec)
No Degree - N Levels
Meridian Secondary School
No Degree - PSLE
Pasir Ris Primary School
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