Tan Hui Xian Elsa

-Ensured safe operation of rides and shows.

-Helped visitors navigate and obtain information.

-Handled various guest situations efficiently.

-Upheld cleanliness standards in all designated areas.

-Provide assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times. These include ascertaining the requirements of various categories of customers such as unaccompanied minors, customers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the customers.

-Assist in, and if necessary, conduct, the preparation and completion of pre and post flight documentation and statistical information / reporting to ensure all data is accurately accounted for.

-Assist in dealing with problems such as delays, disruptions, excess baggage or denied boarding including implementation of 'Options' within the guidelines provided by the Senior Staff on Duty in order to retain customers confidence and loyalty.

-Assist with, and if necessary, conduct, check-in, boarding at the gates as per laid down procedures, provide announcements, and carry out hand baggage removal, handling of late-to gate customers, flight coupon reconciliation and head count confirmation to ensure safe and on time departure of flights.

-Perform registrations and data entries

-Assist in handling general enquiries

-Crowd control and ushering

-Perform temperature screening

-Perform swab procedure to collect specimens for testing

-Assist with preparation of specimen collection, handling of the antigen test kits and management of onsite medical status collation

-Located at Changi Airport and Expo

- Provide assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times. These include ascertaining the requirements of various categories of customers such as unaccompanied minors, customers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the customers.

- Assist in, and if necessary, conduct, the preparation and completion of pre and post flight documentation and statistical information / reporting to ensure all data is accurately accounted for.

-Assist in dealing with problems such as delays, disruptions, excess baggage or denied boarding including implementation of 'Options' within the guidelines provided by the Senior Staff on Duty in order to retain customers confidence and loyalty.

-Assist with, and if necessary, conduct, check-in, boarding at the gates as per laid down procedures, provide announcements, and carry out hand baggage removal, handling of late-to gate customers, flight coupon reconciliation and head count confirmation to ensure safe and on time departure of flights.

-Followed recipe specifications to prepare food promptly.

-Handled responsibilities associated with opening, closing, and side duties.

-Maintained cleanliness, organization, and sanitation of workstation and cooking equipment.

-Monitored and maintained correct food temperatures.

-Ensured adherence to food safety regulations.

Maintained compliance with health and sanitation standards.