Sweetha Supramaniam
Summary
My interest in the counseling position stems from my strong commitment to offering individuals a compassionate and understanding space to navigate the complexities of life. I firmly believe in the effectiveness of attentive listening and open dialogue to assist clients in exploring their emotions and fostering valuable coping mechanisms. This role resonates with my core values of empathy and the desire to positively influence individuals during their moments of vulnerability.
Overview
5
5
years of professional experience
Work History
Student Care Teacher
Ace at work
01.2023 - Current
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Implemented curriculum to enhance classes with learning-focused activities.
Clinic Assistant
Fullerton healthcare
03.2022 - 09.2022
- Assisted with documenting clinic activities and updated medical records.
- Helped front desk staff register and process patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Cashier /Barista
Gelatology Lab
02.2022 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
Warehouse Assistant
shopee/ JnT
05.2021 - 09.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Sorted and delivered materials to different work areas and staff.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Retail Clerk
VIP
06.2019 - 07.2019
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cashier
Long John Silver
09.2018 - 10.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- preparation of food and drinks and ensuring customers receive the correct orders
Education
Master of Arts - Guidance And Counselling
Northumbria University
Newcastle Upon Tyne, England03.2024
Specialist Diploma - Counselling And Managment
ACC School of Psychology And Counselling
Singapore07.2022
Skills
Active listening skills
Communication skills
Interpersonal skills
Problem-solving skills
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Student Care Teacher
Ace at work
01.2023 - Current
Clinic Assistant
Fullerton healthcare
03.2022 - 09.2022
Cashier /Barista
Gelatology Lab
02.2022 - 03.2022
Warehouse Assistant
shopee/ JnT
05.2021 - 09.2021
Retail Clerk
VIP
06.2019 - 07.2019
Cashier
Long John Silver
09.2018 - 10.2018
Master of Arts - Guidance And Counselling
Northumbria University
Specialist Diploma - Counselling And Managment
ACC School of Psychology And Counselling
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