Nurah Shabirah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Students Care Teacher
ACE@WORK
05.2024 - 07.2024
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Collaborated with colleagues to develop engaging lesson plans, resulting in improved student outcomes.
- Established clear expectations for behavior and academic performance, creating an atmosphere conducive to success.
- Assisted in coordinating extracurricular activities that enriched the overall school community experience.
Pharmacist Assistant
Changi General Hospital
09.2023 - 12.2023
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Typed and printed out prescription and medication labels.
- Counted and labeled prescriptions with correct item and quantity.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Supported operations with filing, copying and faxing.
- Generated labels for prescriptions and maintained accurate records.
Retail Sales Associate
Walah
05.2023 - 09.2023
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Enrichment Teacher
Shichida Method
06.2022 - 04.2023
- Developed positive relationships with parents, conducting informative conferences and maintaining open lines of communication.
- Evaluated student progress regularly using formative and summative assessments, adjusting instruction accordingly for optimal results.
- Motivated students through personalized attention, fostering a growth mindset and celebrating individual achievements.
- Implemented differentiated instruction techniques to accommodate diverse learning styles, ensuring equitable access to content for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Sales Floor Associate
Toys"R"Us
11.2021 - 12.2022
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Enhanced overall customer experience by proactively identifying areas for improvement and implementing necessary changes, leading to a more enjoyable shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate
Malabar Gold & Diamonds
03.2022 - 05.2022
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Barista
Cocoboss
12.2021 - 03.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Helped management keep adequate supply on hand by notifying of shortages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
No Degree - Business Services Nitec
ITE College East
11.2022
No Degree - N'Level
Meridian Secondary School
11.2020
No Degree - PSLE
Yu Neng Primary School
11.2016
Skills
- Customer Assistance
- Strong communication skills
- Workflow Optimization
- Conflict Resolution
- Time Management
- Lesson Planning
- Display Setup
Timeline
Students Care Teacher
ACE@WORK
05.2024 - 07.2024
Pharmacist Assistant
Changi General Hospital
09.2023 - 12.2023
Retail Sales Associate
Walah
05.2023 - 09.2023
Enrichment Teacher
Shichida Method
06.2022 - 04.2023
Sales Associate
Malabar Gold & Diamonds
03.2022 - 05.2022
Barista
Cocoboss
12.2021 - 03.2022
Sales Floor Associate
Toys"R"Us
11.2021 - 12.2022
No Degree - Business Services Nitec
ITE College East
No Degree - N'Level
Meridian Secondary School
No Degree - PSLE
Yu Neng Primary School
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