Shyamali Rebecca
Singapore
Summary
Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Admin Assistant
Bird & Bird ATMD (Contract)
02.2023 - Current
- Provide administration, logistics planning and office support
- Provide system administration for user accounts and passwords
- Manage office equipment, office supplies, pantry supplies, system access and resource bookings
- Coordinate with outsourced Finance contractors who help the firm oversee invoicing and payroll matters
- Perform HR duties such as preparing staff onboarding / exit process and training scheduling
- Perform finance duties such as managing staff claims / payment advice and monitoring payments.
- Perform general administrative duties such as data entry, updating SOPs and guidelines
- Sorting and distributing office mail and recording incoming shipments for corporate records
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Scheduled office meetings and client appointments for staff
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient
- Arranging couriers for staff
- Executed record filing system to improve document organization and management
- Negotiated contracts with vendors and suppliers for office supplies, equipment, and services
- Assist with planning office events.
- Booking of Venues for Lunch/Dinner appointments for Directors and Partners.
- Taking of Minutes.
Office Administrator
Opus 2 International Pte Ltd
11.2016 - 08.2022
- Planning and coordinating administrative procedures
- Arranging courier for local and overseas mail and packages
- Scheduling meetings and hearings, database management and communicating with legal staff and clients
- Organize and supervise other office activities (recycling, renovations, event planning, etc.)
- Organize company corporate events, outing, team building activities
- Regular follow-up with law firms on their upcoming cases
- Manage office facilities
- Handles Hotel and flight booking for all business travels
- Assist with Visa applications
- Process Claims for all staffs
- Support HR with recruitment
- Monitor inventory of office supplies and the purchase of new material with attention to budgetary constraints
- Update and renewal of Insurance
- Track bank deposits and payments
- Handles Petty cash and submits monthly report for it
- Prepare quotes for all law firms and assist clients with their needs
- Hands-on project support including uploading documents in the portal
- Provide required support for the organization's business development team.
Receptionist cum Admin
Tucker Health & Counselling
07.2014 - 07.2016
- Provide front desk reception duties for the office, which include handling incoming calls/inquiries and transfer to others when appropriate
- Work closely with the counselor and nutritionist
- Check and attend to inquiry emails and forward to respective staff
- Administer new/current client's registration and reports
- Attend to client registration
- Assist with follow-up appointment booking
- Process client payments
- Maintain an effective filing system
- Collect and distribute all incoming mail and courier items
- Manage office and pantry supplies
- Cross-check invoices
- Follow-up on outstanding payments by clients
- Ad-hoc duties as assigned
- Arrange for local/overseas courier
- Ordering of business cards
- Ensure proper administration office procedures are in place
- Assist with administration matters
- Assist with arrangements for events
- Assist with hotel reservations for overseas clients
- Maintain meeting rooms and their bookings.
Finance Executive cum Admin SNM Home
Aged, Singapore
02.2012 - 07.2014
- Collection of Cash/Cheques of caring fees, ad-hoc donations, online donations, meal sponsorship donation
- Enter details in info-care system and generate receipt and thank you letter
- Prepare deposit slips for Banking cash/cheque collections daily
- Reconcile amount and deposit slips handed over against daily collection reports
- Generate and Send out Resident Invoices
- Respond to caregiver's enquiries in relation to their billing and outstanding payables
- Generate & monitor residents outstanding aging report and follow up
- Preparation of reminder letter to caregivers when accounts become overdue
- Maintain up-to-date Hospital AR billing system
- Prepare a worksheet for Medi-fund claims every thrice a year
- Participate in events which are organized by the Mission
- Sorting and distributing incoming mail
- In charge of stationery orders.
Reservation Officer
Peninsula Excelsior Hotel
01.2010 - 01.2012
- Handling reservations from sales office, other hotels departments, and travel agents
- Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral
- Knows the type of rooms available as well as their location and layout
- Prepares letters of confirmation
- Monitors advances deposit requirements
- To perform any other duties and responsibilities as may be assigned time to time
- To be completely familiarized with the hotel.
Education
Bachelor of Arts - Business Administration And Management
Kaplan University
Singapore11.2025
High School Diploma -
BMC International College
11.2017
O Levels -
Woodlands Secondary School
01.2007
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Effective Time Management
- Ability to Multitask
- Adobe Photoshop
- Microsoft Excel
- Microsoft Office
- Microsoft Office Word
- Customer Service
- Microsoft PowerPoint
- Salesforce
- QuickBooks
- Calendar Management
- Appointment Scheduling
Certification
Personal Data Protection Act, 2021
Timeline
Admin Assistant
Bird & Bird ATMD (Contract)
02.2023 - Current
Office Administrator
Opus 2 International Pte Ltd
11.2016 - 08.2022
Receptionist cum Admin
Tucker Health & Counselling
07.2014 - 07.2016
Finance Executive cum Admin SNM Home
Aged, Singapore
02.2012 - 07.2014
Reservation Officer
Peninsula Excelsior Hotel
01.2010 - 01.2012
Bachelor of Arts - Business Administration And Management
Kaplan University
High School Diploma -
BMC International College
O Levels -
Woodlands Secondary School
Personal Data Protection Act, 2021
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