With the length of experience, i have learned the pros and cons on how to deal with customers based on their demeanor and needs. Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where can utilize the experience to add immediate value to an organization. Enthusiastic and ambitious customer service specialist with widespread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.