Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaun Lim

Singapore

Summary

Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Healthcare Assistant / Swabber

Raffles Medical Group / Parkway Shenton
Singapore
02.2020 - 03.2022

Monitor and record patients' vital signs (temperature, pulse, respiration, and blood pressure).

Conduct nasal/throat swabs. Ensure proper techniques and hygiene during the collection process. Label and prepare specimens for transport to laboratories.

Wear appropriate personal protective equipment (PPE) at all times. Dispose of used swabs and PPE according to safety guidelines.

Accurately document patient information and specimen details.

Perform quality checks to ensure specimens are collected, labeled, and stored correctly. Adhere to standard operating procedures for specimen collection and handling.

Operation Manager

Liang Sandwich Bar
Singapore
07.2018 - 05.2019

Ensure smooth day-to-day operations of all sandwich bar locations.

Implement and maintain standard operating procedures (SOPs) across all sites. Monitor and enhance operational processes for efficiency and effectiveness.

Recruit, train, and develop staff, including managers and team members. Provide leadership, coaching, and performance feedback.

Schedule and allocate staff to ensure optimal coverage and productivity.

Maintain high standards of customer service and satisfaction.

Address and resolve customer complaints and issues promptly. Train staff on customer service best practices.

Ensure consistency and quality of food and service across all locations. Conduct regular inspections and audits to maintain standards. Implement and monitor food safety and sanitation protocols.

Oversee ordering, receiving, and inventory management. Ensure proper stock levels to meet customer demand without overstocking.

Manage supplier relationships and negotiate contracts.

Ensure compliance with all relevant health, safety, and labor regulations. Conduct regular training on safety and compliance for staff. Handle any regulatory inspections and ensure necessary corrective actions.

2nd Assistance Manager

Mc Donald’s
Singapore
10.2011 - 10.2014

Oversee daily operations to ensure smooth and efficient service.

Manage shift schedules and ensure proper staffing levels.

Assist in trainings and developing team members.

Assist in managing cash handling procedures and ensuring accuracy.

Conduct regular inspections to maintain quality and ieanines.

Assist in ordering, receiving, and managing inventory.

Monitor stock levels and reduce waste.

Ensure proper storage and handling of products.

Duty Ground Commander

SATS
Singapore
05.2022 - Current

Oversee and coordinate all ground handling activities, including passenger services, ramp operations, baggage handling, and cargo operations. Ensure adherence to standard operating procedures (SOPs) and regulatory requirements.

Supervise ground commanders, providing direction, support, and performance feedback. Allocate resources and assign tasks to ensure efficient operations.

Liaise with Sats Integrated Operation command (SIOC), airline representatives, air traffic control, and other stakeholders to ensure timely and efficient aircraft turnaround. Monitor flight schedules and manage any delays or disruptions. Coordinate gate assignments and ensure the availability of ground support.

Prepare and submit reports on ground handling performance, incidents, and other relevant data.

Ensure ground commanders receive necessary training and certifications. Conduct on-the-job training and refresher courses for staff. Identify training needs and work with training departments to address gaps.

Conduct audits and inspections to ensure compliance with quality standards. Address any non-compliance issues and implement corrective actions.

Education

Diploma - Sport Coaching

Republic Polytechnic
Woodlands
04.2017 - 03.2021

Skills

  • Critical Thinking
  • Food Services
  • Problem Analysis
  • Guest Inquiries
  • Active Listening
  • Safety Requirements
  • Performance Monitoring
  • Safe Food Handling Practices
  • Order Accuracy
  • Coaching and Mentoring
  • Food Handling Standards
  • Employee Evaluation

Timeline

Duty Ground Commander

SATS
05.2022 - Current

Healthcare Assistant / Swabber

Raffles Medical Group / Parkway Shenton
02.2020 - 03.2022

Operation Manager

Liang Sandwich Bar
07.2018 - 05.2019

Diploma - Sport Coaching

Republic Polytechnic
04.2017 - 03.2021

2nd Assistance Manager

Mc Donald’s
10.2011 - 10.2014
Shaun Lim