28 years working experiences in EMS industry, roles in Customer Focus Team Lead and Program Management.
Handling customer accounts in HealthTech, Storage, Telematics, Test and Measurement, Computing & Printing.
Dynamic and strategic-thinking individual leading a team of ~100 people supporting 10 customers with total revenue of $45M. Key accomplishment includes:
- Transformed under performing financial customer account to profitability in 6 months
- Significant growth in HealthTech (HT) customer from 1 to 8 as well as revenue growth of ~43% since year 2021
- Leading the HealthTech market segment Customer Focus Team (CFT) to establish process to meet ISO 13485 requirement
- Managing product End of Life/customer exit with zero exposure