Sharifah Omar

• Managed SEMICON cross-functional teams for successful project completion within deadlines and budgets.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.

• Facilitated smooth communication between departments, fostering a collaborative environment conducive to efficient production processes.
• Contributed to cost-saving initiatives through effective negotiation with suppliers and strategic allocation of resources.
• Maintained a keen awareness of industry trends and best practices, incorporating relevant knowledge into daily scheduling decisions to drive ongoing enhancements in operational performance.
• Streamlined inventory management with precise forecasting and timely procurement of materials.
• Managed changes in demand effectively, adjusting schedules as needed to accommodate fluctuations without compromising deadlines or quality standards.
• Enhanced on-time delivery rates through diligent monitoring of production progress and proactive identification of potential bottlenecks.
• Collaborated closely with sales teams to ensure customer satisfaction through timely fulfillment of orders and expedited handling when necessary.
• Minimized production downtime by proactively identifying potential conflicts and resolving them promptly.

• Collaborated with cross-functional teams to develop strategic plans, ensuring alignment with overall business objectives.
• Managed stakeholder communication, fostering strong relationships between internal departments and external partners.
• Determined equipment, materials, and manpower required to complete production.
• Optimized production schedules by identifying bottlenecks and addressing inefficiencies in workflows.
• Developed comprehensive project schedules for optimal resource allocation and timely completion of tasks.
• Created and maintained master schedule based on customer orders, availability of raw materials, machine capacity, and constraints.
• Managed order fulfillment, lead times and product shipments

• Collaborated with external partners such as vendors or consultants as needed to execute projects efficiently within specified timelines successfully.
• Piloted innovative solutions by researching best practices in the field that could be applied within the context of specific programs managed.
• Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
• Provided exceptional customer service by addressing inquiries from stakeholders promptly and professionally.
• Provided comprehensive support by managing schedules, preparing reports, processing invoices, and handling correspondence for program administrators.
• Maintained accurate records of program activities, using data-driven analyses to inform future planning and decisionmaking.

1. To provide responsive after sales service to Customers by managing the overall progress of the introduction and production of their products. To be the primary contact for all Customer administrative interface and to assist in communicating all Company issues concerning a program to the Customer, either directly or by setting the structure (meeting, reports, phase reviews, interface)

2, Provides business services to customer in terms of liaison with Sales order and also commercials issues such as RFQs, Risk Management for projects & company, inventory management (consignment materials), providing schedules from production planning to shipments.

3. Leading the overall operations of the designated projects. Leader for the Customer Management meeting in terms of obtaining daily updates of production related issues from various departments of the company. Responsible for the inventory valuation of the projects in the company.

4. Responsible for the project standard costing updating and order fulfillment.

5. Responsible for commercial related activities between the customers and the company. (Payment related activities, Contractual Agreement, New product introduction and etc)