NUR NATHASHA MOHAMED NOH
Summary
I graduated in Republic Polytechnic studying Customer Experience Management with Business. I am outspoken and eager to contribute positively with the skills and knowledge in the industry.
Overview
9
9
years of professional experience
Work History
Patient Service Associate Executive
Changi General Hospital
05.2025 - Current
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
Customer Service Intern
Dr. Bags
09.2024 - 02.2025
- To accelerate online operations, alleviate customer relation
- Management support, face -to-face and E-commerce accounts
- Support
- Processing orders
- Answering customer enquiries
- Servicing Clients with luxury item
- Reason for leaving: Focusing on internship
Retail Service Associate
Cat Socrates
02.2024 - 12.2024
- Handling Customer
- Replenish Stocks
- Keeps the store tidy
- Reason for leaving: Focusing on internship
Retail Service Associate
Tudong People Singapore
12.2023 - 06.2024
- Handling Customer
- Replenish Stocks
- Reason for leaving: focusing on school
Operations
Boms and Buns
02.2023 - 07.2020
- Managing financial transitions
- Handling Customers
- Replenish stocks
- Reason for leaving: company cutting down on manpower
Passenger Service Agent
Asia Pacific Star, Scoot
10.2019 - 02.2020
- Check-in duties
- Gate duties
- Help in offloading passenger
- Escorting unaccompanied minors (UM) and deportees
- Handling passenger
- Reason for leaving: Internship ended
Part – Time Retail Assistant
Uniqlo
12.2018 - 01.2019
- Managing financial transitions
- Replenish stocks
- Folding the apparels
- Handling customer
- Reason for leaving: Struggle to juggle between school and work
Cashier
Butter Studio
12.2016 - 03.2017
- Managing financial transitions
- Replenish stocks
- Reason for leaving: Contract ended
Temporary Surveyor
Decathlon
11.2016 - 12.2016
- Asking customers to join the membership
- Reason for leaving: Contract ended
Education
Diploma - Customer Experience Management with Business
Republic Polytechnic
05.2025
Higher Nitec - Passenger Services
ITE East
01.2020
Nitec - Business Services
ITE East
01.2019
GCE 'N' Level & GCE MT 'O' Level - undefined
Bedok North Secondary School
01.2016
Skills
- Microsoft
- Excel
- Basic Marketing
- Customer Service
- Communication
- Teamwork
- Creative Thinking
ACTIVITIES
VIA at Toa Payoh Housing Estate Represented School at SYF Arts Presentation Performed at a local event Participated in Shell Challenge Volunteered in rose making at My First Skool and PCF Centers
Timeline
Patient Service Associate Executive
Changi General Hospital
05.2025 - Current
Customer Service Intern
Dr. Bags
09.2024 - 02.2025
Retail Service Associate
Cat Socrates
02.2024 - 12.2024
Retail Service Associate
Tudong People Singapore
12.2023 - 06.2024
Operations
Boms and Buns
02.2023 - 07.2020
Passenger Service Agent
Asia Pacific Star, Scoot
10.2019 - 02.2020
Part – Time Retail Assistant
Uniqlo
12.2018 - 01.2019
Cashier
Butter Studio
12.2016 - 03.2017
Temporary Surveyor
Decathlon
11.2016 - 12.2016
Diploma - Customer Experience Management with Business
Republic Polytechnic
Higher Nitec - Passenger Services
ITE East
Nitec - Business Services
ITE East
GCE 'N' Level & GCE MT 'O' Level - undefined
Bedok North Secondary School