Nang Su Mon Aung
Summary
Driven by results, I leveraged my customer service and Mandarin skills at One Love Kyaukme to enhance client satisfaction and streamline operations. Demonstrating attention to detail and teamwork, I significantly improved service delivery and operational efficiency, embodying a proactive approach to both administrative and F&B roles.
Overview
2
2
years of professional experience
Work History
Service Crew(Part-Time)
Overeasy
03.2024 - Current
- Assist in daily F&B operation eg.- Serving, taking orders etc. Prepare, set-up and maintain cleanliness during service.
- Attentive and accurate in the taking of customer orders
- Answering customer's queries regarding services and menu
- Efficiently perform cleanliness and housekeeping duties
- Proper handling of the drinks and foods
Administrative Assistant
One Love Kyaukme
01.2022 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Diploma of Hospitality And Tourism Management - Hospitality And Tourism Management
Trinity International Collage
Singapore02.2025
Skills
Customer Service
Attention to Detail
Multitasking and Organization
Teamwork
Patience
Mandarin
Languages
mandarin
Upper intermediate (B2)
English
Intermediate (B1)
Myanmar
Bilingual or Proficient (C2)
Timeline
Service Crew(Part-Time)
Overeasy
03.2024 - Current
Administrative Assistant
One Love Kyaukme
01.2022 - 05.2023
Diploma of Hospitality And Tourism Management - Hospitality And Tourism Management
Trinity International Collage
Similar Profiles
Vivien ChuaVivien Chua
Senior Service Crew at OverEasySenior Service Crew at OverEasy
Vivien ChuaVivien Chua
SENIOR SERVICE CREW at OvereasySENIOR SERVICE CREW at Overeasy
Izabelle SanchezIzabelle Sanchez
Server at OvereasyServer at Overeasy