Summary
Overview
Work History
Education
Skills
Cycling
Languages
Timeline
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Jonas Loke

Jonas Loke

Summary

Dynamic and dedicated professional with a strong work ethic and expertise in customer service, honed at Guzman Y Gomez. Proven ability to enhance guest experiences through effective communication and efficient task completion. Bilingual in English and Chinese, with a commitment to cleanliness and food safety, ensuring a safe and welcoming environment.

Overview

1
1
year of professional experience

Work History

Part Time Service Crew

Guzman Y Gomez
11.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.

Part Time Housekeeping Crew

Swissotel The Stamford
11.2024 - 12.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Diploma - Aviation Management

04-2027

Secondary School - O-levels

Hillgrove Secondary School
11-2024

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • FLUENT IN English and Chinese
  • Food safety knowledge
  • Efficient task completion
  • Cleanliness and hygiene
  • Hospitality service expertise

Cycling

I love cycling around different parts of singapore! Personally, my longest ever distanced cycled is 120km around singapore.

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Elementary (A2)

Timeline

Part Time Service Crew

Guzman Y Gomez
11.2024 - Current

Part Time Housekeeping Crew

Swissotel The Stamford
11.2024 - 12.2024

Diploma - Aviation Management

Secondary School - O-levels

Hillgrove Secondary School

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Jonas Loke