Benjamin Ho
Summary
With a proven track record at Prudential, I excel in customer relationship building and investment advice, enhancing client portfolios and loyalty. My experience spans kitchen to warehouse management, emphasizing time management and safety. Achievements include boosting customer satisfaction and streamlining operations, showcasing my adaptability and commitment to excellence.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
10
10
years of professional experience
Work History
Part Time - Buggy Driver, Service Crew
Tipsy Unicorn
09.2024 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Head Chef
Buzzed Coffee Bar
12.2023 - 07.2024
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Sales Representative
Cars Consignment
06.2023 - 12.2023
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
Financial Advisor
PIAS
09.2022 - 12.2022
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Financial Advisor
Prudential
12.2021 - 08.2022
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Warehouse Executive
WLNA
04.2020 - 03.2021
- Ensured all warehouse equipment was properly maintained and serviced regularly, minimizing downtime due to mechanical failures or malfunctions.
- Conducted regular inventory audits to maintain accurate stock levels and prevent stockouts or overstocking situations from affecting overall operations efficiency.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Optimized space utilization within the warehouse by reorganizing storage areas according to product categories and demand patterns.
Chef De Partie
OLA Cocina Del Mar
09.2019 - 03.2020
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Maintained well-organized mise en place to keep work consistent.
Chef Intern
OLA Cocina Del Mar
12.2018 - 06.2019
- Developed strong multitasking abilities to manage multiple orders simultaneously, ensuring prompt service.
- Contributed to a positive work atmosphere by fostering open communication amongst team members and addressing any conflicts promptly and professionally.
- Maintained accurate inventory records of all supplies, assisting in cost control measures for the establishment.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes.
Chef Intern
St Regis
06.2018 - 10.2018
- Developed strong multitasking abilities to manage multiple orders simultaneously, ensuring prompt service.
- Contributed to a positive work atmosphere by fostering open communication amongst team members and addressing any conflicts promptly and professionally.
- Maintained accurate inventory records of all supplies, assisting in cost control measures for the establishment.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes.
Groomer's Assistant - Part Time
Animals Arts Academy
09.2017 - 12.2017
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
Chef Intern
Garibaldi
10.2014 - 03.2015
- Developed strong multitasking abilities to manage multiple orders simultaneously, ensuring prompt service.
- Contributed to a positive work atmosphere by fostering open communication amongst team members and addressing any conflicts promptly and professionally.
- Maintained accurate inventory records of all supplies, assisting in cost control measures for the establishment.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes.
Education
Culinary Arts
At Sunrice (Diploma)
Tai Seng 01-2018
Culinary Arts
ITE College West (Western Culinary Arts)
Chua Chu Kang04-2015
Secondary Education
St Patrick School
East Coast Road12-2012
Primary School Education
St Anthony Primary School
Bukit Gombak 12-2008
Primary School Education
Meridian Primary School
Pasir Ris 01-2006
Skills
- Time management
- Investment advice
- Customer relationship building
- Relationship building and management
- Customer service
- Kitchen management
- Warehouse safety
- Valid Driver's license
Timeline
Part Time - Buggy Driver, Service Crew
Tipsy Unicorn
09.2024 - Current
Head Chef
Buzzed Coffee Bar
12.2023 - 07.2024
Sales Representative
Cars Consignment
06.2023 - 12.2023
Financial Advisor
PIAS
09.2022 - 12.2022
Financial Advisor
Prudential
12.2021 - 08.2022
Warehouse Executive
WLNA
04.2020 - 03.2021
Chef De Partie
OLA Cocina Del Mar
09.2019 - 03.2020
Chef Intern
OLA Cocina Del Mar
12.2018 - 06.2019
Chef Intern
St Regis
06.2018 - 10.2018
Groomer's Assistant - Part Time
Animals Arts Academy
09.2017 - 12.2017
Chef Intern
Garibaldi
10.2014 - 03.2015
Culinary Arts
At Sunrice (Diploma)
Culinary Arts
ITE College West (Western Culinary Arts)
Secondary Education
St Patrick School
Primary School Education
St Anthony Primary School
Primary School Education
Meridian Primary School
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