Mi Shan Goh
Summary
Have been working in my current company (M1) for close to 7 Years, since the day i have graduated from poly. All this years i have not just learn how to handle customers, but also adapter to changes as telco changes things fast, to keep competitive with other service providers.
I am a person who is hardworking, willing to take on challengers, willing to try new things, cheerful, and willing to work as a team to meet company goal.
Overview
7
7
years of professional experience
Work History
Senior Retail Sales Associate
M1 Support Services
07.2017 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Exceeded individual sales targets while contributing to team goals through consistent high performance.
- Trained new associates on company policies, procedures, and best practices, fostering a supportive work atmosphere.
Intern
Equinix
09.2016 - 12.2016
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Generated reports detailing findings and recommendations.
Education
No Degree - Information Technology
Republic Polytechnic
Singapore05.2017
No Degree - Mobile System And Service
ITE College West
Singapore01.2015
Skills
- Inventory Management
- Product Merchandising
- Adaptable and Flexible
- Honest and Dependable
- Meeting Sales Goals
- Team Leadership
- Product Demonstrations
- Basic Mathematics
- Friendly and Helpful
- Staff Training and Development
- Active Listening
- Multitasking
Languages
Chinese (Mandarin)
Beginner (A1)
English
Elementary (A2)
Timeline
Senior Retail Sales Associate
M1 Support Services
07.2017 - Current
Intern
Equinix
09.2016 - 12.2016
No Degree - Information Technology
Republic Polytechnic
No Degree - Mobile System And Service
ITE College West
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