Jerlyn Khoo
Singapore
Summary
I am a woman in my 20 currently studying in Diploma In Tourism and Hospitality in MDIS. I have worked in industry such as Food and Beverages and Retail before. Right now my main goal is to expand my skillset in different industries . I believe whichever industry I go to will help me grow as a person.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Coordinator Intern
Eureka Campaign Associates Pte Ltd
01.2024 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Assisted with venue selection processes, conducting site visits to assess suitability based on client requirements and budget constraints.
- Collaborated with design teams to develop visually appealing event materials such as invitations, signage, and promotional materials.
- Facilitated efficient registration processes at events by managing guest lists and coordinating check-in procedures.
- Coordinated with multiple vendors to ensure timely delivery of products and services for successful events.
- Provided on-site assistance during events, addressing any last-minute issues or concerns promptly and professionally.
- Maintained status reports for client projects.
Sales Associate
Switch
12.2022 - 01.2024
- Greeted customers warmly & provided good customer service
- Demonstrated strong communication skills while interacting with customers, answering questions and resolving complaints
- Gained experience in customer service, providing assistance to customers with product inquiries and purchases
- Skilled at upselling Apple products to customers by making appropriate recommendations based on their needs
- Familiarity with cash register operations, including processing payments & making refunds/exchange, as well as doing Opening & Closing Operation for the store.
Waitress
Bangkok Jam
07.2022 - 03.2023
- Welcoming and guiding customers to their seats, serving food, handling delivery orders, and applying simple cashiering
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Assisted with training new staff members to ensure proper procedures were followed at all times.
Waitress
Eighteen chef
03.2020 - 02.2022
- Welcoming and guiding customers to their seats, serving food, handling delivery orders, and applying simple cashiering
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
Intern
Uniqlo
06.2021 - 09.2021
- Welcoming customers, assisting and answering customer's inquiries about the products as well helping customers to check out
- Kept work area clean, organized and free of clutter at all times.
Education
Higher Diploma in Travel, Tourism and Hospitality -
Management Development Institute of Singapore
06.2023
Foundation Diploma in Travel, Tourism, and Hospitality -
Management Development Institute of Singapore
12.2022
Business Services -
Institute Of Technical Education
01.2022
GCE N(A) Level -
Clementi Town Secondary School
12.2018
Skills
- Microsoft Office eg Microsoft Teams, Word, PowerPoint, Excel
- Listening Skills
- Team Player
- Good Communication Skills
- Passionate
Certification
- Food & Hygiene Course (Level 1)
- N(A) level Certification
Languages
English
Fluent
Chinese (Mandarin)
Fluent
Awards
- Singapore Youth Festival SYF 2017 (DRAMA)
- Singapore Youth Festive SYF 2018 (DRAMA)
- Young Engineer award (Bronze)
References
- Mr. Qamarzeb S/O Aurangzeb, Lecturer, Management Development Institute of Singapore, 9487 0400
- Mr. Halim, Manager, Erajaya Digital Retail Pte. Ltd, 97494491, limyouseff@yahoo.co.uk
Timeline
Event Coordinator Intern
Eureka Campaign Associates Pte Ltd
01.2024 - Current
Sales Associate
Switch
12.2022 - 01.2024
Waitress
Bangkok Jam
07.2022 - 03.2023
Intern
Uniqlo
06.2021 - 09.2021
Waitress
Eighteen chef
03.2020 - 02.2022
Higher Diploma in Travel, Tourism and Hospitality -
Management Development Institute of Singapore
Foundation Diploma in Travel, Tourism, and Hospitality -
Management Development Institute of Singapore
Business Services -
Institute Of Technical Education
GCE N(A) Level -
Clementi Town Secondary School
- Food & Hygiene Course (Level 1)
- N(A) level Certification
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