Jaswini Kannan Kumar

Clinic Medi Ehsan

11.2022 - 01.2024

Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
Promoted patient health education through the distribution of relevant materials and responding to inquiries about preventive care measures.
Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
Coordinated patient transportation arrangements for those requiring assistance, ensuring timely arrivals and departures from appointments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Implemented care and efficiency improvements to support and enhance office operations.

Summary