Voir Tjow Ai Mei
Choa Chu Kang
Summary
Personable and proactive individual with genuine passion for healthcare and patient support. Possesses foundational knowledge of medical terminology and patient care procedures, with hands-on skills in administrative tasks and patient interactions. Committed to creating positive impact by ensuring efficient clinic operations and high-quality patient experiences.
Overview
39
39
years of professional experience
Work History
Clinic Assistant
Life Family Clinic
04.2019 - 06.2022
- Attending phone calls
- Collection of Payment
- Stock Check
- Make Appointment for Aesthetic
- Answer Queries to Patient
- Swabber
- Scanning all Reports
- Make Claim to Insurance Company
Admin cum Accounts Assistant
Biz-Era.Net Pte Ltd
04.2015 - 03.2019
- Attending phone calls
- Received payments
- Received goods
- Order stationeries
- Manage outlook emails
- Take orders for customers
- Issuing quotations
- Delivery orders & invoices
Clinic Assistant
24hrs Central Clinic
07.2014 - 04.2015
- Attending phone calls
- Registration for patients
- Collection of medicine for doctors to check and give to patient
- Collect payment
- E-claim from various insurance company
- Replenish stock as and when required
Selling Flowers
Freelance
01.2013 - 06.2014
- Attending phone calls & take orders for customers
- Attend to walk-in customers
Receptionist cum Admin Assistant (Contract)
Akzonobel
06.2012 - 12.2012
- Attending phone calls
- Attend customers from overseas and arranging them for meeting
- Admin duties
Admin Asst (IT Dept) (Contract)
Capitaland Pte Ltd
10.2011 - 04.2012
- Printing of Sales Report
- Admin duty
Admin Asst (HR Dept)
Home Cleanz Services
01.2009 - 04.2011
- Calculate workers salary
- Apply work permit
- Filing paper work n adhoc duties
Receptionist cum Admin Asst
Deco Base Enterprise Pte Ltd
01.2007 - 01.2008
- Answering phone calls
- Issuing quotation and invoice
Admin Asst
Changi Bethany Kindergarten
01.2005 - 01.2006
- Answering phone calls
- Collect school fees
- Help principal distribute worksheet to teachers
- Help ordering stationeries, milk and yakult for the kids
Asst Manageress
Club Jaguar
01.2002 - 01.2004
Secretary to Salary Partner
Palakrishnan & Partners
01.1996 - 01.2001
Secretary to Partner
James & Company
01.1993 - 01.1995
Sales Asst in Shoes Dept
OG
01.1983 - 01.1989
Education
PSC - Secretory Course
Stamford College
Victoria StreetO Level - Commerce
Chai Chee Secondary School
Upper East Coast Road03.1983
Skills
- Vital signs monitoring
- HIPAA regulations
- Critical thinking
- Team collaboration
- Healthcare customer service
- Patient confidentiality compliance
- Patient care coordination
- Inventory control management
- Patient preparation
- Patient examination
- Clinical procedure assistance
- Patient lifting
- Appointment scheduling expertise
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Chinese (Cantonese)
Intermediate (B1)
Malay
Intermediate (B1)
Japanese
Beginner (A1)
Korean
Beginner (A1)
Timeline
Clinic Assistant
Life Family Clinic
04.2019 - 06.2022
Admin cum Accounts Assistant
Biz-Era.Net Pte Ltd
04.2015 - 03.2019
Clinic Assistant
24hrs Central Clinic
07.2014 - 04.2015
Selling Flowers
Freelance
01.2013 - 06.2014
Receptionist cum Admin Assistant (Contract)
Akzonobel
06.2012 - 12.2012
Admin Asst (IT Dept) (Contract)
Capitaland Pte Ltd
10.2011 - 04.2012
Admin Asst (HR Dept)
Home Cleanz Services
01.2009 - 04.2011
Receptionist cum Admin Asst
Deco Base Enterprise Pte Ltd
01.2007 - 01.2008
Admin Asst
Changi Bethany Kindergarten
01.2005 - 01.2006
Asst Manageress
Club Jaguar
01.2002 - 01.2004
Secretary to Salary Partner
Palakrishnan & Partners
01.1996 - 01.2001
Secretary to Partner
James & Company
01.1993 - 01.1995
Sales Asst in Shoes Dept
OG
01.1983 - 01.1989
PSC - Secretory Course
Stamford College
O Level - Commerce
Chai Chee Secondary School
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