Corinna Shim Lee Wen
Singapore,Singapore
Summary
Passionate Flight Attendant for 12 Years in the airline industry. Eager to contribute to achieve a set goal through team work and attention to details. Motivated to learn, grow and excel in career advancement.
Overview
17
17
years of professional experience
Work History
Leading Stewardess
Singapore Airlines Limited
Singapore
02.2019 - Current
- Provide hospitality, customer service and ensure the safety and Comfort needs of passengers onboard a flight.
- Supervise and mentor Junior crew members while supporting, motivating and communicating effectively with all colleagues.
- Handle a wide range of customer service activities for the airline and answer escalated customer issues onboard a flight.
Flight Stewardess
Singapore Airlines Limited
Singapore , Singapore
04.2008 - 02.2019
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
- Reassured and comforted passengers during turbulent flights and unavoidable delays.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
Education
Diploma - Tourism
Inti College Sarawak
Malaysia 04.2004
Skills
- Customer service
- Attentiveness
- Interpersonal communications
- Decision making
Languages
- English
- Chinese
- Bahasa Melayu
- Hokkien
Timeline
Leading Stewardess
Singapore Airlines Limited
02.2019 - Current
Flight Stewardess
Singapore Airlines Limited
04.2008 - 02.2019
Diploma - Tourism
Inti College Sarawak
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