Chloe Chong

Customer Care

• Providing and maintaining high standards of cabin services for passengers in all cabin including VVIP and high profile passengers.
• Manage challenging situations calmly and professionally, resolving complex requests promptly.
• Ensure passengers enjoys a harmonious atmosphere.

Safety and Security

• Maintaining high level of Situational Awareness at all times.
• Following company regulations and rules to promote safe environment for travelers and colleagues.
• Administering first aid and responding to medical emergency.

Teamwork

• Improving teamwork among crew members by actively participating in coaching and sharing constructive feedback after each flight.
• Enhance communication efficiency between leaders and crew members.
• Building relationships and fostering a conducive work environment.