Chit Myat Noe

As a Certification Engineer, I manage the certification processes for both water products under PUB regulations and fire products under SCDF regulations. My role involves reviewing technical documentation, recommending necessary tests, scheduling factory inspections, and managing a comprehensive database of certification schemes. I work closely with customers and regulatory authorities to ensure compliance with all relevant standards and facilitate smooth certification procedures.

• Supported sales efforts by providing technical expertise on product certifications and compliance, addressing customer concerns and technical queries effectively to facilitate smooth sales processes.
• Liaised with regulatory authorities, including Public Utilities Board (PUB) for water products and Singapore Civil Defence Force (SCDF) for fire products, ensuring up-to-date knowledge of industry standards, certification requirements, and regulatory changes.
• Reviewed customer-submitted documentation for accuracy, completeness, and compliance with PUB and SCDF standards, identifying any gaps or deficiencies and recommending the necessary actions.
• Recommended tests and evaluations required for obtaining the Certificate of Conformance (COC) for both water and fire products, ensuring that customers met all regulatory requirements.
• Coordinated Factory Inspection schedules with customers, ensuring timely and efficient inspections for both water and fire products in compliance with PUB and SCDF guidelines.
• Conducted Factory Inspections to ensure compliance with regulatory standards for both water and fire products, identifying non-compliance issues and recommending corrective actions.
• Managed a database of certification schemes, ensuring accurate tracking of various certification processes, test requirements, and product compliance statuses for both PUB and SCDF certifications.
• Optimized internal audit processes by identifying inefficiencies and implementing process improvements, maintaining an efficient certification workflow while upholding quality standards.
• Implemented continuous improvement initiatives to enhance the efficiency of the certification process, reducing turnaround times without compromising regulatory rigor.
• Maintained in-depth knowledge of national and international standards for water and fire products, ensuring full compliance with PUB and SCDF regulations.

As an Associate Engineer in the Biomedical Engineering (BME) department, I was responsible for ensuring the efficient operation, maintenance, and repair of medical equipment. I collaborated closely with healthcare professionals, including nurses and doctors, to resolve equipment breakdowns and ensure continuous, safe use of devices critical to patient care. My role included managing breakdown reports, conducting repairs, handling procurement, and leading training initiatives.

• Breakdown Management & User Liaison: Acted as the primary point of contact for nurses, doctors, and other healthcare professionals reporting medical device breakdowns. I assessed and understood the issues to determine the required course of action for repair or replacement.
• Repair Process Management: Based on breakdown analysis, I determined whether repairs were to be handled internally or externally (via vendors). For vendor-related repairs, I raised purchase orders (POs) for necessary parts replacement, managed the procurement process, and prepared quotations for approval.
• Commissioning of New Equipment: Collaborated with end users and vendors to ensure proper installation and commissioning of new medical equipment, ensuring compliance with safety standards and operational readiness for patient care.
• Training Initiatives: Facilitated preventive maintenance training for medical devices, equipping hospital staff with the knowledge to properly maintain and handle equipment.
• Co-Lead of Corrective Maintenance Team: Co-led the Corrective Maintenance Team, structured team responsibilities, and participated in monthly reviews with Senior Engineers to assess team performance and identify opportunities for improvement.
• Maintenance Contracts Management: Oversaw the management of maintenance contracts, ensuring services were delivered on time, within budget, and according to established SLAs.
• Failure Analysis & Cost Assessment: Analyzed equipment failures and assessed repair costs to determine the most cost-effective repair strategies and replacement options.
• Scheduling & Monitoring: Scheduled and monitored preventive and corrective maintenance visits to ensure minimal disruption to hospital operations while maintaining full documentation of all maintenance activities.
• Equipment Types Managed: Managed and maintained a wide range of medical devices, including Terumo Smart Pumps, B. Braun Smart Pumps, Patient Monitoring Equipment (e.g., Dinamap, ECG), Infant Weighing Scales, Phototherapy Units, Warming Units, Anesthesia Machines, and Light Sources.
• Calibration Records Monitoring: Oversaw calibration records for internal testers, ensuring compliance with required testing frequencies and proper documentation of calibration certificates.

As a Calibration Engineer (Electrical), I was responsible for performing calibrations on a wide range of electrical instruments, ensuring they met industry standards and regulatory requirements. I managed the Electrical and Temperature Laboratory, oversaw calibration processes, and provided high-quality calibration certificates. After the Senior Calibration Engineer's departure, I assumed supervisory and managerial duties, including overseeing the technical and documentation aspects of calibration services.

• Calibration & Certificate Issuance: Performed calibration services for various electrical instruments, ensuring compliance with industry standards, and issued accurate calibration certificates.
• Equipment Calibrated: Managed calibration for a variety of electrical equipment, including multimeters (e.g., Fluke, Hioki, Keysight), oscilloscopes, power supplies, power quality meters, and C load testers.
• Supervision & Lab Management: Took on responsibilities of Senior Calibration Engineer, supervising daily calibration operations and managing the Electrical and Temperature Laboratory. This included overseeing the completion and verification of Calibration Reports, ensuring accurate documentation, and liaising with clients to provide timely updates.
• Documentation & Data Generation: Generated datasheets in accordance with instrument specifications, ensuring correct application of tolerance limits for calibration certificates.
• Preventive Maintenance: Managed the preventive maintenance of in-laboratory equipment, ensuring that all calibration tools and instruments were functioning optimally.
• Knowledge of ISO Standards: Applied foundational knowledge of ISO 17025 and ISO 9001 standards to maintain laboratory integrity and ensure compliance with regulatory requirements.
• Task Completion & Efficiency: Consistently met calibration deadlines, completing tasks within seven working days for standard services and three days for express services, regardless of the volume of instruments being calibrated.
• Laboratory Safety & Audit Preparation: Ensured the laboratory was clean, safe, and audit-ready. Actively participated in preparing for annual audits, confirming that all equipment and tools met required standards.

• Handheld Multimeters (e.g., Fluke, Hioki, Kyoritsu, Extech, RS Pro, Keysight, Gossen)
• 7 1/2 & 6 1/2 Digit Multimeters (e.g., Keysight, Keithley, Fluke, B&K Precision, Agilent)
• DC Power Supplies & Regulated Power Supplies
• Programmable Power Supplies
• Oscilloscopes (e.g., Fluke, Keysight, Agilent)
• Power Quality Meters (1-phase & 3-phase) (e.g., Hioki, Fluke)
• C Load (Chroma 6310A)