Alvin Pratama Lim
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, demonstrated during my tenure at Burger King and Massimo Dutti. Skilled in customer service and stress tolerance, I excel in high-pressure environments, fostering teamwork, and ensuring meticulous adherence to safety guidelines. My experience spans from fast-paced food service to luxury retail sales associate and supporting law enforcement, showcasing a strong work ethic and effective communication.
Overview
3
3
years of professional experience
Work History
Service Crew
Burger King
07.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Sales Associate
Massimo Dutti
07.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Auxilary Police
Aetos
06.2021 - 07.2022
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- In charge of a 2 men squad during an escort of prisoner to hospital or court.
Education
6 GCE N LVL -
Bedok Green Secondary School
Bedok North Ave 301.2016
Skills
- Customer Service
- Strong Work Ethic
- Verbal and written communication
- Stress Tolerance
Timeline
Service Crew
Burger King
07.2023 - 07.2024
Sales Associate
Massimo Dutti
07.2022 - 07.2023
Auxilary Police
Aetos
06.2021 - 07.2022
6 GCE N LVL -
Bedok Green Secondary School
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