Summary
Overview
Work History
Education
Skills
Appointments
Software
Certification
Real Estate Engagements And Events
Notable Personal Achievements
Languages
References
Golf, Yoga, Baking,
Timeline
Generic
Yen Chong

Yen Chong

Singapore

Summary

Accomplished Real Estate Professional and Sales & Marketing specialist with 19 years of experience exceeding Company KPIs. Thrives under pressure, adapts to challenges, and elevates organizational brand and industry positioning. Customer-centric focus on revenue growth and margin expansion. Strong project execution in high-stress environments. Strategic planner with extensive managerial acumen, fosters innovation, creativity, and motivational leadership. Proven track record in property and business development, strategic planning, marketing, and sales of large-scale residential and mixed development projects in Singapore and the region. Skilled in public relations management, corporate communications, project & facilities management, and building strong relationships with key governmental bodies in the real estate sector. Innovative technology professional enhancing systems and aligning technical solutions with business objectives to drive organizational growth and success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

ASIA PACIFIC DIRECTOR OF RESIDENCES

AMAN
04.2024 - 12.2024
  • In my role as Director of Residences for Asia at AMAN, I oversee all regional projects, ensuring alignment with our brand's vision and excellence.
  • By combining my expertise in design, cost analysis, and market positioning, I strive to create exceptional residential experiences that reflect Aman’s commitment to luxury and quality.
  • My responsibilities encompass a range of critical functions, including but not limited to Project Management where I was required to lead and coordinate all projects across Asia, focusing on design and architectural elements while balancing operational costs and feasibility studies for pricing.
  • I was also responsible for Marketing and Sales across Asia where I was responsible for developing strategies and implement marketing initiatives to effectively reach our target clientele, maximize engagement and sales opportunities.
  • As Aman Asia's Director of Residences, I managed a team of seven professionals across Hong Kong, Singapore, and Bangkok, fostering collaboration, driving performance to achieve sales targets.

Deputy General Manager

Qingjian Realty (South Pacific) Group Pte Ltd
11.2015 - 12.2023
  • Headhunted by Qingjian from Savills as Senior Manager. Promoted to Head of Sales & Marketing in Jan 2016. Appointed Deputy General Manager in Oct 2017.
  • Performed multi-function roles across many departments including legal, overseeing all aspects of sales, marketing, public and investor relations & corporate communications and day to day operations including facilities management
  • Implemented operational, marketing and communications strategies to effectively overcome customer and stakeholder cynicism and skepticism of a Mainland China developer
  • Active involvement in major decisions pertaining to land acquisition for development, sales and purchase and completion of sale
  • Formulation of strategic and innovative engagement with stakeholders, customers and Government
  • Consistently achieved higher than projected GDV for all projects. 100% sale of all projects under purview. Notably, Jadescape achieved strongest sales during CoVid shutdown through consistent engagement via zoom and Forrett was first to launch after restrictions were lifted via virtual balloting which set the way forward for other launches by competitors.
  • Strong and established relationships with Government and quasi Government bodies (SLA, URA, NEA, HDB and LTA)
  • Assisted in raising investor funding for Company's projects

Sales Director

HiLife Interactive Pte Ltd (Subsidiary Of Qingjian Realty)
01.2015 - 01.2017
  • Was instrumental in developing and spearheading sales and marketing strategies for HiLife, a start-up and one of Singapore's first companies to introduce SmartHome and smart communities technology for residential developments.
  • Achieved a market share of 30% of the private residential sector in just 6 months.

Division Director

Savills Residential Pte Ltd, Singapore (Savills)
01.2010 - 11.2015
  • Joined Savills as Unit Head in 2010 and was promoted to Division Director in 2012
  • Consistently ranked top 10 Salesperson for 5 consecutive years

Property Agent

Huttons Residential Pte Ltd, Singapore (Huttons)
01.2005 - 01.2010
  • Commenced real estate career as Real Estate agent with Huttons. Promoted to Sales Director.

Education

Ph.D. - Management

Swiss School of Business Research
06.2023

Accredited Director -

Singapore Institute of Directors
03.2023

Professional Certificate in Real Estate Investment - Real Estate

Singapore Management University
11.2022

MBA -

University of London
12.2021

Diploma (Level 7) - Strategic Management & Leadership

Chartered Management Institute
08.2021

Skills

  • Business Development
  • P&L Management
  • Sales Management
  • Operations Management
  • Strategic Planning
  • New Business Development
  • Networking Abilities
  • Effective Leader
  • Motivation
  • Market Analysis
  • Relationship Building
  • Troubleshooting Expertise
  • Problem Resolution
  • Skilled Negotiator
  • Team Leadership
  • People management
  • Operations management
  • Project management
  • Team management
  • Strategies and goals
  • Budget control
  • Budget management
  • Contract negotiation
  • Legal and regulatory compliance
  • Business development
  • Story pitching
  • Corporate social responsibility

Appointments

  • Real Estate Developer Association of Singapore (REDAS), EXCO Member, REDAS Management Committee, 2019-2023
  • Real Estate Developer Association of Singapore (REDAS), Assistant Honorary Secretary, REDAS Management Committee, 2019-2023
  • Real Estate Developer Association of Singapore (REDAS), Chairperson for Seminars & Workshops, 2019-2023
  • Sian Chay Medical Institution, Chairperson, Sian Chay Charity Fund Raising Dinner 2018
  • Sian Chay Medical Institution, Committee Member, Sian Chay Charity Fund Raising Dinner 2019

Software

MS Office Suite

Certification

  • Certificate of Real Estate Sales, CES - 2008
  • Certification of Mergers & Acquisition, NTU - 2025
  • Professional Management Consultant, TUD SUV 2025,

Real Estate Engagements And Events

  • 11/17/2022, SPACE APAC, SPACE, Discussion Co-Host
  • 08/01/2020, Live Your Legacy, Joey Yap Pte Ltd, Speaker; “Property Investments for You & Your Second Generation”
  • 05/03/2020, Redesigning Real Estate Forum, ERA, Panellist
  • 05/24/2019, Real Estate & Urban Studies, National University of Singapore, Speaker; “Smart Living Beyond Just a Smart Home”
  • 02/21/2019, Urban Land Institute (ULI) SG Conference, Urban Land Institute, Panellist; “Technology from the Perspectives of Owners”
  • 11/14/2018, Property Technology Conference, APREA & Royal Institution of Chartered Surveyors (RICS), Speaker; “Transforming Real Estate in Singapore”
  • 07/27/2018 - 07/29/2018, Smart Enterprise. Innovative mind, Singapore Press Holdings, Dream Cruise & Bosses Network, Speaker; “Smart Lifestyle in a Smart Nation”
  • 03/15/2018, Smart Building Conference, RICS & REDAS, Panellist; “Sustainability & Innovation in the Real Estate Industry”
  • 03/10/2018, What to invest in 2018? (In Mandarin), Singapore Press Holdings Ltd, Speaker; “Why should you invest in Singapore Properties?”

Notable Personal Achievements

  • 2020, Nominee & Finalist, Women of the Built Environment Award, Royal Institution of Chartered Surveyors (RICS)
  • 2020, Featured in ”Woman” – Inaugural Edition by The Edge, The EDGE Singapore
  • 2020, Solo Feature – “Mutual Support”, CEO Magazine

Languages

English
Mandarin
Most dialects

References

  • Mr. Lee Yi Shyan, Chairman & Non-Executive Non-Independent Director, OUE Hospitality Trust
  • Dr Toh Soon Huat, Executive Chairman, Sian Chay Medical Institution. Entrepreneur and Philanthropist

Golf, Yoga, Baking,

Golf:

  • Demonstrates strategic thinking, patience, and focus.
  • Shows competitive spirit and commitment to personal growth.
  • Highlights ability to build relationships and network, often important in client-facing roles.

Yoga:

  • Reflects discipline, self-management, and stress reduction skills.
  • Indicates a commitment to wellness and balance, which can improve productivity and team well-being.
  • Demonstrates perseverance and mindfulness.

Baking:

  • Showcases attention to detail, creativity, and precision.
  • Reflects perseverance and the ability to follow complex processes.
  • Demonstrates patience and time management, qualities valuable in project execution.

Timeline

ASIA PACIFIC DIRECTOR OF RESIDENCES

AMAN
04.2024 - 12.2024

Deputy General Manager

Qingjian Realty (South Pacific) Group Pte Ltd
11.2015 - 12.2023

Sales Director

HiLife Interactive Pte Ltd (Subsidiary Of Qingjian Realty)
01.2015 - 01.2017

Division Director

Savills Residential Pte Ltd, Singapore (Savills)
01.2010 - 11.2015

Property Agent

Huttons Residential Pte Ltd, Singapore (Huttons)
01.2005 - 01.2010

Accredited Director -

Singapore Institute of Directors

Professional Certificate in Real Estate Investment - Real Estate

Singapore Management University

Diploma (Level 7) - Strategic Management & Leadership

Chartered Management Institute

Ph.D. - Management

Swiss School of Business Research

MBA -

University of London
Yen Chong