Summary
Overview
Work History
Education
Skills
Appointments
Software
Certification
Real Estate Engagements And Events
Notable Personal Achievements
Languages
References
Timeline
Generic
Yen Chong

Yen Chong

REAL ESTATE PROFESSIONAL (BUSINESS DEVT / SALES & MARKETING)
Singapore

Summary

Dedicated Real Estate and Sales & Marketing specialist of 19 years with a consistent history of meeting Company KPIs. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organization's brand and industry position. Customer-oriented and focused on increasing revenues and expanding margins. Highly adaptive and deadline-oriented. Consistently executes and completes multiple projects in highly stressed environment. Mentally agile meticulous leader and strategic planner with comprehensive managerial acumen, offering innovation, creativity and motivational acumen.


Has strong and varied experience in property and business development with exceptional skills in strategic development and planning, marketing and sales of both large-scale residential and mixed development projects both in Singapore and in the region.


Notable strengths include strong public relations management, corporate communications, and project & facilities management. These multi-faceted roles requires exceptional communication skills with both internal and external stakeholders. Established extremely strong and meaningful relationships with all of the Governmental and quasi-Government bodies related to the real estate sector in Singapore (which include inter-alia SLA, URA, NEA, HDB and LTA).

Overview

20
20
years of professional experience
27
27
years of post-secondary education
2
2
Certifications

Work History

ASIA PACIFIC DIRECTOR OF RESIDENCES

AMAN
04.2024 - Current
  • In my role as Director of Residences for Asia at AMAN, I oversee all regional projects, ensuring alignment with our brand's vision and excellence.
  • By combining my expertise in design, cost analysis, and market positioning, I strive to create exceptional residential experiences that reflect Aman’s commitment to luxury and quality.
  • My responsibilities encompass a range of critical functions, including but not limited to Project Management where I was required to lead and coordinate all projects across Asia, focusing on design and architectural elements while balancing operational costs and feasibility studies for pricing.
  • I was also responsible for Marketing and Sales across Asia where I was responsible for developing strategies and implement marketing initiatives to effectively reach our target clientele, maximize engagement and sales opportunities.
  • As Aman Asia's Director of Residences, I managed a team of six professionals across Hong Kong, Singapore, and Bangkok, fostering collaboration, driving performance to achieve sales targets.

Deputy General Manager

Qingjian Realty (South Pacific) Group Pte Ltd
11.2015 - 12.2023
  • Headhunted by Qingjian from Savills as Senior Manager. Promoted to Head of Sales & Marketing in Jan 2016. Appointed Deputy General Manager in Oct 2017.
  • Performed multi-function roles across many departments including legal, overseeing all aspects of sales, marketing, public and investor relations & corporate communications and day to day operations including facilities management
  • Implemented operational, marketing and communications strategies to effectively overcome customer and stakeholder cynicism and skepticism of a Mainland China developer
  • Active involvement in major decisions pertaining to land acquisition for development, sales and purchase and completion of sale
  • Formulation of strategic and innovative engagement with stakeholders, customers and Government
  • Consistently achieved higher than projected GDV for all projects. 100% sale of all projects under purview. Notably, Jadescape achieved strongest sales during CoVid shutdown through consistent engagement via zoom and Forrett was first to launch after restrictions were lifted via virtual balloting which set the way forward for other launches by competitors.
  • Strong and established relationships with Government and quasi Government bodies (SLA, URA, NEA, HDB and LTA)
  • Assisted in raising investor funding for Company's projects

Sales Director

HiLife Interactive Pte Ltd (Subsidiary Of Qingjian Realty)
01.2015 - 01.2017
  • Was instrumental in developing and spearheading sales and marketing strategies for HiLife, a start-up and one of Singapore's first companies to introduce SmartHome and smart communities technology for residential developments.
  • Achieved a market share of 30% of the private residential sector in just 6 months.

Division Director

Savills Residential Pte Ltd, Singapore (Savills)
01.2010 - 11.2015
  • Joined Savills as Unit Head in 2010 and was promoted to Division Director in 2012
  • Consistently ranked top 10 Salesperson for 5 consecutive years

Property Agent

Huttons Residential Pte Ltd, Singapore (Huttons)
01.2005 - 01.2010
  • Commenced real estate career as Real Estate agent with Huttons. Promoted to Sales Director.

Education

Ph.D. - Management

Swiss School of Business Research
Switzerland
04.2022 - 12.2023

Accredited Director -

Singapore Institute of Directors
Singapore
01.2023 - 12.2023

Professional Certificate in Real Estate Investment - Real Estate

Singapore Management University
Singapore
04.2001 - 12.2022

MBA -

University of London
United Kingdom
01.2018 - 12.2020

Diploma (Level 7) - Strategic Management & Leadership

Chartered Management Institute
United Kingdom
04.2001 -

Skills

    Business Development

P&L Management

Sales Management

Operations Management

Strategic Planning

New Business Development

Networking Abilities

Effective Leader

Motivation

Market Analysis

Relationship Building

Troubleshooting Expertise

Problem Resolution

Skilled Negotiator

Team Leadership

Appointments

  • Real Estate Developer Association of Singapore (REDAS), EXCO Member, REDAS Management Committee, 2019-2023
  • Real Estate Developer Association of Singapore (REDAS), Assistant Honorary Secretary, REDAS Management Committee, 2019-2023
  • Real Estate Developer Association of Singapore (REDAS), Chairperson for Seminars & Workshops, 2019-2023
  • Sian Chay Medical Institution, Chairperson, Sian Chay Charity Fund Raising Dinner 2018
  • Sian Chay Medical Institution, Committee Member, Sian Chay Charity Fund Raising Dinner 2019

Software

MS Office Suite

Certification

Singapore Institute of Directors

Real Estate Engagements And Events

  • 11/17/2022, SPACE APAC, SPACE, Discussion Co-Host
  • 08/01/2020, Live Your Legacy, Joey Yap Pte Ltd, Speaker; “Property Investments for You & Your Second Generation”
  • 05/03/2020, Redesigning Real Estate Forum, ERA, Panellist
  • 05/24/2019, Real Estate & Urban Studies, National University of Singapore, Speaker; “Smart Living Beyond Just a Smart Home”
  • 02/21/2019, Urban Land Institute (ULI) SG Conference, Urban Land Institute, Panellist; “Technology from the Perspectives of Owners”
  • 11/14/2018, Property Technology Conference, APREA & Royal Institution of Chartered Surveyors (RICS), Speaker; “Transforming Real Estate in Singapore”
  • 07/27/2018 - 07/29/2018, Smart Enterprise. Innovative mind, Singapore Press Holdings, Dream Cruise & Bosses Network, Speaker; “Smart Lifestyle in a Smart Nation”
  • 03/15/2018, Smart Building Conference, RICS & REDAS, Panellist; “Sustainability & Innovation in the Real Estate Industry”
  • 03/10/2018, What to invest in 2018? (In Mandarin), Singapore Press Holdings Ltd, Speaker; “Why should you invest in Singapore Properties?”

Notable Personal Achievements

  • 2020, Nominee & Finalist, Women of the Built Environment Award, Royal Institution of Chartered Surveyors (RICS)
  • 2020, Featured in ”Woman” – Inaugural Edition by The Edge, The EDGE Singapore
  • 2020, Solo Feature – “Mutual Support”, CEO Magazine

Languages

English
Mandarin
Most dialects

References

  • Mr. Lee Yi Shyan, Chairman & Non-Executive Non-Independent Director, OUE Hospitality Trust
  • Dr Toh Soon Huat, Executive Chairman, Sian Chay Medical Institution. Entrepreneur and Philanthropist

Timeline

ASIA PACIFIC DIRECTOR OF RESIDENCES

AMAN
04.2024 - Current

Singapore Institute of Directors

08-2023

Accredited Director -

Singapore Institute of Directors
01.2023 - 12.2023

Ph.D. - Management

Swiss School of Business Research
04.2022 - 12.2023

MBA -

University of London
01.2018 - 12.2020

Deputy General Manager

Qingjian Realty (South Pacific) Group Pte Ltd
11.2015 - 12.2023

Sales Director

HiLife Interactive Pte Ltd (Subsidiary Of Qingjian Realty)
01.2015 - 01.2017

Division Director

Savills Residential Pte Ltd, Singapore (Savills)
01.2010 - 11.2015

Licensed Real Estate Sales Agent

01-2005

Property Agent

Huttons Residential Pte Ltd, Singapore (Huttons)
01.2005 - 01.2010

Professional Certificate in Real Estate Investment - Real Estate

Singapore Management University
04.2001 - 12.2022

Diploma (Level 7) - Strategic Management & Leadership

Chartered Management Institute
04.2001 -
Yen ChongREAL ESTATE PROFESSIONAL (BUSINESS DEVT / SALES & MARKETING)