Wilson Tay
Summary
Proven track record in enhancing customer satisfaction and efficiency as a Private Hire and Delivery Driver for companies like Gojek. Excelled in route planning and problem-solving, ensuring timely services. Demonstrated strong navigation skills and a commitment to safety, fostering positive client relationships and a dependable reputation.
Overview
6
6
years of professional experience
Work History
Private Hire Driver
Gojek
11.2019 - 08.2024
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Adapted quickly to changing circumstances such as inclement weather or unexpected detours to maintain schedules effectively.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant experience.
- Resolved conflicts or issues promptly, upholding company reputation for excellent service delivery.
- Increased overall efficiency by planning optimal routes based on current traffic conditions or road closures.
Delivery Driver
J & T
01.2019 - 10.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
CJ Logistic
03.2018 - 12.2018
Education
'O' Level - Science Class
Serangoon Garden Technical School
Singapore1977
Skills
- Customer service focus
- Punctuality
- Clean driving record
- Defensive driving
- Strong navigation
- Route planning
- Multilingual abilities
- Teamwork
- Dependable and reliable
- Problem-solving
- Customer service
- Efficiency and time management
- Strong working relationships
Timeline
Private Hire Driver
Gojek
11.2019 - 08.2024
Delivery Driver
J & T
01.2019 - 10.2019
Delivery Driver
CJ Logistic
03.2018 - 12.2018
'O' Level - Science Class
Serangoon Garden Technical School
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