Isaac Lee
Summary
Proven track record in enhancing customer satisfaction and efficiency as a Private Hire Driver at Grab Driver Centre - Sin Ming Lane, complemented by a strong foundation in accounting from Koh Management. Excelled in customer service and financial accuracy, demonstrating punctuality and a clean driving record. Achieved repeat business through exceptional service and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Private Hire Driver
Grab Driver Centre - Sin Ming Lane
03.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Promoted the use of company''s app/website among clients for seamless booking experiences.
- Assisted passengers with luggage, demonstrating exceptional customer service skills in the process.
- Resolved conflicts or issues promptly, upholding company reputation for excellent service delivery.
National service
02.2020 - 02.2022
Serving National service as a Firefighter
Accountant Intern
Koh Management
04.2019 - 09.2019
- Quickly and accurately processed payments, credits, and other transactions using company software applications.
- Reviewed and paid vendor invoices monthly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
Education
Diploma in Accounting - Accounting
Kaplan
Singapore06.2021
Higher Nitec in Accounting - Accounting
ITE WEST
Singapore04.2020
Skills
- Customer service focus
- Punctuality
- Clean Driving Record
- Defensive Driving
- Flexible Schedule
Languages
English
Timeline
Private Hire Driver
Grab Driver Centre - Sin Ming Lane
03.2022 - Current
National service
02.2020 - 02.2022
Accountant Intern
Koh Management
04.2019 - 09.2019
Diploma in Accounting - Accounting
Kaplan
Higher Nitec in Accounting - Accounting
ITE WEST
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