Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic
VIVIAN KHONG FEI YING

VIVIAN KHONG FEI YING

Enterprise Account Executive
Singapore

Summary

Multilingual Enterprise Sales Leader | 12+ Years Driving Revenue Across APAC
Proven track record of exceeding quota through a hunter-first mindset and deep expertise in managing high-stakes enterprise and government accounts. Skilled in navigating complex, multi-stakeholder sales cycles across APAC — aligning subsidiaries with HQ stakeholders in Japan, ANZ, EMEA, and the US — and unifying regional buying centers into consolidated enterprise agreements.
Experienced in building pipeline from scratch, expanding accounts through upsell and cross-sell, and driving partner-led co-selling across regulated and high-trust industries including cybersecurity, sustainability, and satellite data. Known for consultative selling, cross-cultural relationship building, and influencing C-level decision-makers across diverse markets.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
6
6
Languages

Work History

Enterprise Account Executive, (North Asia, SEA & India)

KnowBe4 Inc
09.2024 - Current
  • Drove new enterprise sales across APAC, building a robust pipeline of high-value opportunities and advancing deals through long-cycle, consultative sales processes.
  • Successfully engaged enterprise buyers across diverse industries by aligning outreach with sector-specific cybersecurity concerns — from compliance in finance to threat prevention in critical infrastructure.
  • Established strong relationships with C-level and security stakeholders in enterprise and government organizations across Japan, Australia, Singapore, and Southeast Asia.
  • Unified APAC subsidiaries and global HQs into a single mega enterprise deal by mapping regional influence, orchestrating cross-border stakeholder alignment, simplifying fragmented procurement paths, and securing full regional buy-in across Japan, SEA, and Australia.
  • Educated CISOs and IT leaders on evolving threat landscapes, positioning KnowBe4 as an essential component of regional security strategies.
  • Partnered with Channel Sales to activate and enable regional partner networks, driving early traction and improving deal velocity through co-selling.
  • Contributed to forecasting and territory planning by maintaining disciplined pipeline hygiene and providing leadership with actionable, data-driven insights.
  • Laid the foundation for long-term account growth by building trust with key stakeholders and identifying expansion opportunities in strategic accounts.

Enterprise & Channel Sales Lead (APAC Focus)

Planet Labs PBC
02.2021 - 06.2024
  • Company Overview: Spacecraft/Satellite/Earth Imaging Company
  • Led 30+ strategic accounts across APAC and consistently exceeded quota by aligning go-to-market strategy with local business dynamics in Japan, Australia, and SEA.
  • Worked strategically with channel partners to identify, engage, and win high-value opportunities in enterprise and government sectors, including defense, environmental, and infrastructure agencies.
  • Co-developed partner account plans targeting complex organizations, navigating lengthy procurement cycles and building multi-stakeholder consensus.
  • Cultivated and enabled top-performing regional resellers and SI partners, resulting in a 35% increase in partner-sourced pipeline.
  • Delivered joint workshops and localized demos with partners and solution engineers to address sector-specific priorities such as disaster response, land monitoring, and ESG compliance.
  • Improved lead conversion through targeted APAC campaigns co-developed with partners and regional marketing teams.
  • Built trust and credibility with Japanese public and private sector clients through culturally adapted sales motions, consistent engagement, and strong partner alignment.
  • Represented Planet Labs at APAC geospatial and climate-tech events (e.g., GeoSmart Asia, Japan Space Forum), informing product strategy with market insights from enterprise and government buyers.

Account Executive (ANZ, Japan, SEA)

Planet Labs PBC Inc
02.2023 - 01.2024
  • Consistently exceeded quota (up to 120%) by driving strategic growth across mid-market, enterprise, and government accounts in Japan, Australia, and Southeast Asia.
  • Demonstrated deep understanding of regional business cultures and procurement frameworks to penetrate complex organizations and close high-value opportunities.
  • Outperformed quota across Japan, Australia, and SEA by turning complex, slow-moving government and enterprise accounts into high-converting opportunities — identifying untapped urgency, mobilizing economic buyers, and advancing multi-stakeholder deals through high-context, relationship-driven sales cycles.
  • Increased regional sales through targeted outreach and expansion efforts tailored to each segment’s buying behavior.
  • Converted cold and legacy accounts into active opportunities by aligning Earth observation solutions with regional climate, infrastructure, and ESG priorities.
  • Built trusted relationships with decision-makers across APAC government agencies, regional utilities, and multinational enterprises, leading to long-term partnerships and account growth.
  • Created Salesforce dashboards to track deal progression and segment-specific performance across territories.
  • Delivered regionally customized presentations based on MEDDPICC insights to support procurement, compliance, and executive-level value realization.
  • Collaborated with field marketing to increase regional engagement and supported 50% growth in inbound pipeline across Japan, China, and Indonesia.

Sales Development Representative (APAC & Japan & C

Planet Labs PBC Inc
02.2021 - 01.2023
  • Specialized in identifying and qualifying high-potential government agencies, public sector institutions, NGOs, and enterprise/mid market clients across Japan, Australia, and SEA.
  • Strategically targeted complex accounts by researching organizational structures and aligning outreach with regional government and commercial initiatives (e.g., climate monitoring, disaster preparedness).
  • Applied MEDDPICC-aligned discovery to ensure qualified opportunities addressed key metrics, stakeholders, and buying processes.
  • Partnered with Account Executives to convert early-stage interest into well-positioned opportunities within high-value target accounts.
  • Developed outreach sequences tailored to regional tone, language, and sector — resulting in consistent traction across Japanese government agencies, SEA infrastructure firms, and Australian commercial accounts.
  • Helped onboard new SDRs with a focus on MEDDPICC-based qualification and strategic territory development.
  • Twice recognized with “Above & Beyond” award for contributing pipeline on deals that closed above target within key APAC markets.

Regional Business Development Lead, SEA

Bonsey Design Partnership Pte Ltd
10.2017 - 02.2021
  • Company Overview: Digital Agency
  • Led digital, branding, and packaging design sales, consistently hitting quotas and exceeding targets. Collaborated with senior management to close deals and maintain client relationships, with strong focus on forecasting and reporting.

Sales & Marketing Executive

CPA Connects
03.2017 - 07.2017
  • Company Overview: Accounting Firm
  • Developed and executed marketing plans, managed campaigns, and created materials across platforms. Analyzed client needs for targeted service recommendations and increased sales by 30% through training memberships and freelancer recruitment.

Senior Web Marketing Executive

RapidCloud Pte Ltd
06.2016 - 02.2017
  • Company Overview: Digital Agency
  • Consistently ranked top salesperson, developing strategies based on market research and competitor analysis to secure new clients. Managed the full sales cycle, specializing in custom digital marketing solutions. Collaborated effectively with engineers and marketing teams to implement projects and support events.

Senior Sales Executive

YTL Corporation
01.2015 - 05.2016
  • Company Overview: Infrastructure Conglomerate
  • Exceeded sales goals by 120% through effective area management. Resolved customer issues with production and QA teams, identified new opportunities through market research, and led training events.

Senior Territory Executive

Philips Morris International
10.2013 - 12.2014
  • Company Overview: Tobacco
  • Drove 130% sales growth and brand awareness through strategic trade marketing. Managed retailer relationships to exceed volume and market share targets. Built strong client partnerships and led teams, fostering a positive company culture.

Management Trainee

United Overseas Bank
11.2012 - 10.2013
  • Company Overview: Bank
  • Specialized in SME banking, exceeding sales targets through client relationships and credit evaluation. Collaborated across teams and led events while engaging proactively with customers.

Public Relations Executive

Pat-Lin Communications Pte Ltd
01.2012 - 11.2012
  • Company Overview: Public Relations Agency
  • Led PR campaigns, securing media coverage and building stakeholder relationships. Skilled in crisis management and KPI evaluation, with experience in high-profile launches for Canon, Scholl, Abbott, and Samsung.

Education

Bachelor of Communications, Technology & Policy, (Hons) - Public Relations

Murdoch University
07.2009 - 07.2011

Diploma in Mass Communication - Public Relations

Tunku Abdul Rahman College University
05.2007 - 05.2009

Skills

  • CRM - Lead Generation
  • Outbound & Inbound Sales
  • Strong Interpersonal Communication skills
  • Multilingual - Market Research
  • Strategic Sales Campaigns - MEDDPICC
  • Sales Presentations - Data Analytics
  • Cross-& Up selling opportunities & Value-based selling
  • New Enterprise Hunting & Expansion (Net-New Account Growth)
  • Cross-Regional Deal Orchestration (HQ & Subsidiary Alignment)

Certification

Command of the message - Focused on advanced sales techniques and client acquisition strategies by Force Management

Accomplishments

  • Top Sales Contributor - Exceeded Sales Quota by 150% as an Account Executive & Set the Highest Sales Record within the 2021 SDR Team at Planet.
  • Above & Beyond Award x2 - Received the prestigious Above & Beyond Award in 2021 and 2022 for exceptional sales performance.
  • Increased Market Share Achievement - Identified and captured new market segments which contributed to 150% sales quota achievement.
  • Growth Driver - Top client acquisition and successful growth of 50% across multiple portfolio accounts through upselling and cross-selling.
  • Exceptional Relationship Builder - Built and nurtured relationships with key stakeholders leading to 95% repeat business.
  • Territory Management Expert - Expanded territory market by 30% through strategic research, development, and customer engagement.

Timeline

Enterprise Account Executive, (North Asia, SEA & India)

KnowBe4 Inc
09.2024 - Current

Account Executive (ANZ, Japan, SEA)

Planet Labs PBC Inc
02.2023 - 01.2024

Enterprise & Channel Sales Lead (APAC Focus)

Planet Labs PBC
02.2021 - 06.2024

Sales Development Representative (APAC & Japan & C

Planet Labs PBC Inc
02.2021 - 01.2023

Regional Business Development Lead, SEA

Bonsey Design Partnership Pte Ltd
10.2017 - 02.2021

Sales & Marketing Executive

CPA Connects
03.2017 - 07.2017

Senior Web Marketing Executive

RapidCloud Pte Ltd
06.2016 - 02.2017

Senior Sales Executive

YTL Corporation
01.2015 - 05.2016

Senior Territory Executive

Philips Morris International
10.2013 - 12.2014

Management Trainee

United Overseas Bank
11.2012 - 10.2013

Public Relations Executive

Pat-Lin Communications Pte Ltd
01.2012 - 11.2012

Bachelor of Communications, Technology & Policy, (Hons) - Public Relations

Murdoch University
07.2009 - 07.2011

Diploma in Mass Communication - Public Relations

Tunku Abdul Rahman College University
05.2007 - 05.2009
VIVIAN KHONG FEI YINGEnterprise Account Executive