Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
Tran Thi Ngoc Sang

Tran Thi Ngoc Sang

Customer Service Officer/Administration Manager

Summary

With over 5 years of experience in customer service officer roles and more than 15 years as an Administration Manager, I have gained diverse responsibilities and led important projects at Poh Tiong Choon and Thua Thien Hue College of Education. These experiences have honed my skills, resulting in notable achievements such as generating $1,000,000 in business and sponsoring Lao Student learning abroad for over 10 years at Thua Thien Hue College of Education. As overseer of seven logistics teams, I successfully served numerous clients. I actively participated in and supervised the Admissions Committee and Examinations Council, collaborating with over 100 teachers and lecturers. My work attitude is characterized by commitment, enthusiasm, outgoingness, and helpfulness. I am always eager to learn, contribute, and support others while striving for excellence in every task. Being a team player, I value sharing knowledge with colleagues and embracing their insights. I am open to feedback and thrive in new challenges and environments. In summary, I am a quick learner who is self-motivated, team-oriented, and capable of working under pressure in fast-paced settings. Additionally, I actively contribute to the Singapore Society through my involvement in community work.

Overview

1825
1825
years of professional experience
1
1
Language

Work History

Customer Service Officer

Poh Tiong Choon Logistics
01.201 - Current
  • Company Overview: Logistics company based in Singapore
  • Logistics company based in Singapore

Administration Manager, Secretary, Personal assistant

Thua Thien Hue College of Education
01.2004 - 01.2019
  • Company Overview: Educational institution in Vietnam
  • Educational institution in Vietnam

Education

Master Degree of Arts - Business Administration

Hue College of Economics
Vietnam
01.2012 - 01.2015

Bachelor's degree - Accounting

Nha Trang University
Vietnam
01.2005 - 01.2008

College degree - Informatics

Thua Thien Hue College of Education
Vietnam
03.2002 - 01.2004

Certificate - program to improve skills for administrative officers

Thua Thien Hue College of Education
Vietnam
04.2024 - 01.2006

Certificate - Professional teaching skill for lecturer in higher education Institutions

Hue University of education
09.2014 - 03.2015

Certificate - Professional teaching skill in English (Level B1 (CEFR))

Hue Foreign Languages University

Certificate - Proficiency in English

Skills

Microsoft Office

Word

Excel

PowerPoint

Outlook

Internet Explorer

Microsoft Dynamic AX

Exceed eFulfillment

Corel draw

Photoshop

SAP

Procurement Processes

Invoicing

Customer Engagement

Personal Information

  • Citizenship: Vietnamese
  • Date of Birth: 27/01/83

References

  • Dr Terence Goh, Associate Professor, CDE, National University of Singapore, Email add: terence.goh@nus.edu.sg, Mobile: +65 90012900
  • Leshan Boo, General Manager, Poh Tiong Choon Logistics, Email add: leshan@ptclogistics.com.sg, Mobile: +65 96538684
  • Keith Chin, Manager, Poh Tiong Choon Logistics, Email add: keith@ptclogistics.com.sg, Mobile: +65 92301903

Timeline

Certificate - program to improve skills for administrative officers

Thua Thien Hue College of Education
04.2024 - 01.2006

Certificate - Professional teaching skill for lecturer in higher education Institutions

Hue University of education
09.2014 - 03.2015

Master Degree of Arts - Business Administration

Hue College of Economics
01.2012 - 01.2015

Bachelor's degree - Accounting

Nha Trang University
01.2005 - 01.2008

Administration Manager, Secretary, Personal assistant

Thua Thien Hue College of Education
01.2004 - 01.2019

College degree - Informatics

Thua Thien Hue College of Education
03.2002 - 01.2004

Certificate - Professional teaching skill in English (Level B1 (CEFR))

Hue Foreign Languages University

Certificate - Proficiency in English

Customer Service Officer

Poh Tiong Choon Logistics
01.201 - Current
Tran Thi Ngoc SangCustomer Service Officer/Administration Manager