TONY COUGHLAN

• Development and execution of Lion Brewery Co's internationalisation and growth strategy via franchising, M&A's, greenfield developments, strategic alliances and partnerships, throughout Asia Pacific and Europe.

• Executive management of Mandala's multinational luxury hospitality and property development group, predominantly catering to UHNW clientele.

• Contracted to establish breweries and operational teams to manage and operate venues as part of Lion Little World Beverages' international expansion.

• Responsible for the day-to-day operations of the organisation in addition to the group's development and internationalisation throughout Southeast Asia and Australia.

• Tasked with reducing operating expenditure, increasing productivity, and provided leadership over the group's restaurant, multi-themed pubs and bars.
• Restructured underperforming departments resulting in improved organizational effectiveness.
• Increased overall efficiency by streamlining group management processes and implementing new systems.
• Led change management initiatives during periods of transition ensuring smooth adaptation within the organization.
• Managed financial performance with accurate budgeting, forecasting, and reporting to maintain strong fiscal health of the organization.

Fixed term project management position heading the culinary development oversight and delivering of the design directives to facilitate the opening of four international restaurants.

• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Identified plans and resources required to meet project goals and objectives.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.

• Executive manager overseeing initial group concept development and build project management pre-opening.

• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.