Teo Xian Guo

• Handled cash transactions accurately while collecting payments upon delivery completion.
• Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
• Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
• Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
• Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.

• Carefully packaged finished products and prepared for shipment.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
• Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
• Enhanced production efficiency by operating various machinery and equipment in a timely manner.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

- Assisted in producing marketing materials for a fitness movement (Adobe illustrator)

- Involved in a workshop to raise awareness on sarcopenia for elderly in the area

- Data entry and Data cleaning using MS Excel

- Created data charts to illustrate data derived from surveys using MS PowerPoint

- Managed tech support duties to ensure smooth online workshop programmes.

- Provided customer service to patrons and assisting them in Body Composition Assessment at Active Health Lab

- Recorded minutes for weekly townhall

• Enhanced customer satisfaction by providing efficient and friendly service.
• Collaborated with team members to meet high standards of service during peak hours.
• Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
• Prepared food items accurately and quickly, adhering to strict food safety guidelines.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.